Mediacom Communications Corporation

Internet Service Providers
Hours: Mediacom Communications Corporation is a major provider of cable TV, internet, and digital home phone services in Waterloo, IA. They offer high-speed internet with up to 1 gig speeds powered by Xtream technology, along with a variety of TV packages including TiVo DVR and movies on demand. Customers can contact Mediacom for details about their internet and cable offers or to transfer services to new addresses. However, customer experiences vary. Some customers report good service when everything works, but frequent outages and slow response times are common complaints. For example, service outages that last for days and delays in technicians arriving have caused frustration, especially when entire neighborhoods are affected. There are also issues with billing, such as unexplained price increases from $111 to $155 within five months. Many customers have switched to alternative providers like Metronet or T-Mobile due to Mediacom’s high prices and inconsistent service. Some mention that Metronet offers better speed at half the cost with a locked three-year rate, making it a more attractive option. Despite these issues, the in-store customer service has been described as friendly and understanding. Overall, while Mediacom provides the necessary services, its reliability and pricing have led many customers to seek better options elsewhere.

• 1.79 miles

  

  Same Day Satellites Television Service Providers, Internet Service Providers

1. Waterloo, Iowa