O'Reilly Auto Parts in Waterloo, Iowa, located at 2155 Washington Street, is a reliable stop for automotive needs. The store offers a wide inventory of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the availability of a Loaner Tool program, which requires a refundable deposit, and the option to have brake rotors and drums resurfaced. While some reviews mention that staff can be less organized and not overly helpful, many customers have had positive experiences with friendly and knowledgeable employees. Instances of staff going out of their way to assist, such as helping find parts and even replacing bulbs, highlight the store's commitment to customer service. Although prices may be considered high by some, the convenience and range of products make O'Reilly a solid choice for car maintenance and repairs. Overall, O'Reilly Auto Parts is a dependable resource for both seasoned mechanics and casual drivers alike.
Knowledgeable guys behind the desk. Closed the shop a lil bit early but left the open sign on its 8:50 and the sign says closed at 9pm..
May 2026
Not the best service at this location. But O'Reilly is typically a great place for smaller parts
April 2026
They were awesome. The manager helped me himself. I am a 59 year old widow that knows nothing except how to check oil and put gas in my car. He was patient and talked me through everything I needed to do. Awesome.
