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May 2023 by Alexis Richter
This place had the best customer service. The employee went above and beyond trying to help me
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March 2023 by Ben B.
Very helpful staff, knowledgeable about printing from home and the best equipment for it. I've had a positive experience at this store multiple times in the past year, with nothing to complain about.
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February 2023 by Andrea Ramos Ramos
Had a good shopping experience today (a Sunday) shopping at Staples. Employee named Thora was very helpful and took the time to personally walk over and show me options of products to purchase! It was refreshing to get store service like that. Nice work.Employee ,Derik was also helpful.
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December 2022 by Myranda ess
I just got my holiday cards ready to print, but by local Minnesota store couldn't process them until after Christmas. They helped me out big time by printing at the Waterloo store and are shipping my way. What awesome customer service. I've gotten my cards here for over 10 years and wouldn't go anywhere else!
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September 2022 by ViperVenomFaction
Manger did not offer to replace a product that had a warranty they sold me even though it had been replaced before under warranty. Never do business with Staples.
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August 2022 by mark Hall
Some items very reasonably priced. Friendly workers.
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July 2022 by Katie Blakesley
Andrea was so incredibly helpful with formatting and printing a funeral program for my mother! I was very appreciative of her assistance during a very stressful time!
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May 2022 by Dez Paige
April 11, 2022 @ 5pm I'm from Cedar Rapids (an hour away) and was looking for some specific supplies for my job. From the moment I walked in, any and all staff greeted me kindly. As I walked through the store others stocking shelves asked me if I needed help and directed me where I could find the supplies. Even advised me about the clearance section. All staff were real, genuine and I wish I had this experience in all the stores I visited. I even chatted with a gentleman going on break as I exited and started on my way home. It made my end of day pleasant. Thank you.
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September 2021 by Lori Webb McNamee
Great service & great personnel!
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February 2021 by Hanna milz
Print and marking team is very helpful and great at their jobs! They are realistic and willing to work with you! The store has a pretty good collection of items and prices overall. The place seem like its been understaffed for a while, but a lot of the workers are trying their best to take care everyone in the store so go them.
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September 2020 by Lyndsie O'Donnell
Shout out for Thayz, thx for all your help and making this such a pleasant experience ?
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September 2020 by Kayla Payne
I must be invisible because I just stood at the counter for 4 minutes while 3 employees were working behind it.. not one even look me in the eye! Just needed to do a simple pickup. I'll stick with the Staples in Cedar Rapids.
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September 2020 by Otto Mueller
Not enough help in the morning that I went
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June 2020 by Bruce Carpenter
I recently came in to Crossroads Staples and was greeted and helped by Jeff Perkins he answered all my questions and pointed me in the right direction. What a Great employee!
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May 2020 by Thomas Michler
Jeff at the Waterloo Iowa location really made my day he was courteous and helpful in just a good personality to be around thank you Jeff
