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February 2024 by Natasha H
This store is a mess... customer service is ok but nothing is where it should be for clothes, prices are way too high and its just dirty in there. The Mason City TJ Maxx is what this one (waterloo) should try to model themselves after.
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November 2023 by Nilesh Patil
Nice place to buy cloth...even pocket friendly at some instances
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August 2023 by Andrea Ramos Ramos
Needs to have bigger men's sizes and more variety in both men's and women's departments.
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July 2023 by Rachel Johnson
Nice selection of trendy clothes, shoes, makeups and purses. Very reasonable prices.
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July 2023 by Richard Cummings
Good store, (mostly) good prices, (usually) good merchandise. Wish they'd expand their men's section a little. The women's section takes up at least half the whole store, while the men's section consists of 3 racks (maybe 4 if you count the little boy rack) all smaller than the women's.I know that pretty much any store is gonna have more women's clothing than men's. Just seems extra out of proportion here. Similarly, there's an entire aisle (longer than the men's clothing racks) of dog beds, on top of dog beds, on top of more dog beds. Then, an approximately 4 foot long, 2 foot wide display that is pretty much the whole cat section. 5 cat beds vs. 60 dog beds. As a crazy cat man with 3 cats and zero dogs, this is inconvenient.Also, this was originally ⭐⭐⭐⭐ until I remembered the checkout line. Some days the line is 8 people deep with 3 or 4 cashier's. Some days it's 10 people deep with 1 cashier and several other employees hanging clothes. Often there's another employee behind the counter, but rather than hop on a register briefly they are just putting returns back on the sales floor.I understand those are tasks that have to be done, but waiting in line for 15 minutes when there's an easy solution isn't cute.
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June 2023 by K T
I really didn't see T.J. Maxx as a contender, but after my recent visit, I am re-evaluating my thoughts on T.J. Maxx. I found things I purchased that I wasn't expecting to find. T.J. Maxx seems to have upped their game as far as the variety of products they carry. I have but a few things that still bother me, though. Some things they could improve on include they need sufficient staff to manage the store they are understaffed. I found products which had been opened & strewn about & were not straightened up or tended to despite sufficient time to find to correct the mess. Also, more than a few wearable clothes were off their hangers & left to the floor. I say this, knowing how awful customers can treat items in a store. But after more than an hour, the mess should have been dealt with. People don't like to buy things off a floor when the hanger is close by. Generally, if I find something on the floor, I will re hang it, but after the first few times of doing so I may start asking for an employee discount - kidding, of course. I did find some darling & comfortable sandals which were an excellent purchase. I also found some unique bubbles specifically designed for pets & children & stay popped for longer than the average bubble which has been blown. The mess in the store is not enough to dissuade me from returning & I look forward to going back.
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June 2023 by Steve Robb
Very nice selection of products But they Need more cashiers.
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May 2023 by Biljana
Clean store nice workers,need better assortments.
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February 2023 by Judy X
They should train their staffs better. Not helpful at all, and they always chat like forever at cashiers. And the staff who checked me was so stubborn and domineering with a very bad temper. She even rolled her eyes at me. Next time I will remember her name. So frustrated.
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January 2023 by Gwen Schipper
Started shopping at this store when it started in same the 1980's. Still love it
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July 2022 by Sam Livingood
Amazing options in this store.
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July 2022 by Liberty L.
Love this place! Always pretty clean when I go in there and staff is super friendly and helpful. Great selection also!
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June 2022 by Natalie Tierney
My favorite place to shop for a wide selection of cruelty free beauty products!
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May 2022 by Jesse Bartholomew
Needs some serious roof work. Any time we have a serious rain, it leaks. Otherwise you can find some good deals here.
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May 2022 by A man D
One of those hit and miss places.need to visit frequently to find that great deal.
