Veridian Credit Union is appreciated for its helpful and friendly staff, with tellers and loan officers providing excellent service. Customers value the ease of transactions and the willingness of staff to answer questions and offer helpful suggestions, such as debt consolidation options. The branch locations are generally clean and welcoming. While most reviews highlight positive experiences, some customers express frustration over certain changes, like the removal of the Teller Phone service and long wait times in drive-throughs. Overall, members have had great experiences and recommend Veridian for banking needs, despite minor inconveniences.
Chloe took a very complicated payment for me to resolve the problem. Thanks Chloe!
April 2025
Every time I go here there's always great customer service. Very friendly and professional
April 2025
We had loan officer Chloe in Waterloo at the ansborough branch. She answered all our questions and made the process very easy. She also gave us suggestions on how we could consolidate some debt at a lower interest rate. She was very helpful!
