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September 2023 by Eric Truitt
AutoZone is my favorite local parts store. They seem to always have what I need in stock or can find it in a store near by. Friendly and helpful staff. Easy to find location in Waukee. Join the rewards program. It seems to add up with car parts costing as much as they do. Also watch the online ads for coupons and specials.
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September 2023 by Matt
Purchased battery and when it went bad the store said it wasn't under warranty when it was. Corporate fixed the issue and gave us a partial credit which was fair.
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September 2023 by jack huffman (Call Me Goofy)
Jack helped us with finding what we needed in a timely fashion definitely a great employee who we need more in todays employment world
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August 2023 by Alyssa Brown
Devin B and Paul are true life savers. I called them 10 minutes before they closed on a Friday night due to my headlights not working. I live in Omaha and was driving home that night so I needed my lights to make the 2 hour drive home. They worked with me to finally get them working, in result making them stay an hour and a half past close for it. All though it was a stressful scenario, they made it fun and not so bad. All in all, they have went above and beyond for me to basically save me from driving home in the dark. Thank you so much for helping me, and I hope your boss reads this and gives y’all a raise!
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August 2023 by Ryan N. Ludwig
Shy employees yet very helpful once I asked a question. Seemed to know quite a bit about car care such as leather protectant, tire shine, protectant, etc which is exactly what I was looking for. So far I've used 2 of the 4 products he suggested and I'm very happy with them even though I was a bit hesitant at first as the brands he suggested weren't all huge name brands or none of the 4 were the same. Not exactly my style but went with his suggestions and I'm happy I did. Good kid/good employee. Wish I knew his name.
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August 2023 by Alex Williams
Other than Frank M my experience wasn’t bad but I wanted to use my autozone commercial account and went to Frank M for help, he kept asking for things I had, then said he can’t help due to his “massive order” of 3 items for his personal vehicle. Definitely wouldn’t ever go back, or recommend anyone to go there for commercial uses.
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July 2023 by Brent Hood
Needed a battery and wiper blades for my sons car. Trinn O was awesome to work with!! Her name tag said “customer satisfaction manager” and she did not disappoint!! She even changed the battery and cleaned off the corrosion from the old one! Helped with the wiper blades too!
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July 2023 by Shannon Danburg
Jack and Trinn were very knowledgeable and helpful today. They provided great customer service and I felt they were truly honest with us. We bought what they recommended. Glad we stopped in.
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July 2023 by Erin Pittman
My husband was stranded with his truck in Iowa!! Jenifer and her staff took amazing care of him!! Thank you for such amazing customer service!!
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June 2023 by Jennifer Zeman
I had to buy new windshield wipers for my 2017 Impreza. Not only did they look up which ones I needed, but put them on for me at no additional charge. Top notch!
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June 2023 by Karen Anderson
My battery was bad. I received a charge at work and drove to AutoZone in Waukee. They replaced my battery and windshield wiper blades in a very short time and I was ready to go. A kind and helpful staff.
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June 2023 by Yonathan y Nikke Frenellin
We have been into the Waukee store several times and Jack has always taken good care of us. He always makes sure that we leave with everything we need and that is the right fit for our vehicle.
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June 2023 by Susan Fitzgerald
Jack was excellent. Outstanding representative for the company. I will be recommending him to all my friends
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June 2023 by Kevin Olguin
Jack was extremely helpful. I was very pleased with the service i received today. Best auto zone in Des Moines!
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June 2023 by Brianna Brown
Great experience replacing windshield wipers- they both found and installed them for me all within about 5 minutes.
