Bob D Smith - State Farm Insurance Agent is a full-service insurance office with a professional team dedicated to meeting client needs efficiently. With over twenty years of insurance experience, the office is a member of the National Association of Insurance & Financial Advisors and the Waukee Chamber of Commerce. The agent has received several accolades, including the National Sales Achievement Award and being a Legion of Honor Qualifier. Clients appreciate the helpfulness of the staff, particularly highlighting individuals for their exceptional service and support. Many reviews mention the quick responses to questions and the team's ability to simplify the insurance process. Customers have expressed gratitude for the thoughtful and patient assistance provided, especially during transitions from other providers. Overall, the Bob Smith State Farm office is praised for its positive interactions and commitment to customer satisfaction, making it a trusted choice for home and auto insurance needs in the Waukee community.
Very friendly, helpful, prompt and efficient Customer Service. This office is a pleasure to do business with.
December 2025
Left my previous insurance supplier of 14 years after talking to Marti and Bob. They were so beyond helpful and were able to not only lower my rate, but increase my coverage. So glad I gave them a call.
November 2025
I always appreciate that my needs & questions are taken care of quickly! They've been wonderful to work with for my home & auto insurance needs.