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November 2023 by Caasi Heckman
Nice store. Very clean and well organized. Bathrooms are clean. The isles are always full of little displays of things you never knew you needed. I especially like the flow of this location, you can go through the whole store in one big circle (unlike the Ankeny location). Don't forget to hit up the bulk snacks isle. So worth the trip.
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November 2023 by Jenna heiny
Kevin in the gun department is the best! Made us feel safe with our purchase and was super knowledgeable about the gunsafe he sold us. He went out of his way to ensure the best customer service was given to us and made sure we left with a smile on our face! If you need help at fleetfarm call for KEVIN he's the man you want!
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October 2023 by Bryan B
I love this place! I had never heard of FF before I came to Iowa. I came to Iowa for work and used to pass by it daily. Finally I decided to check it out and wow!.. it's like a home depot + wal mart + academy + o riellys + bass pro shop. It's unbelievable. You can plan a full day here pretty much. Wish there had one in Fort Worth.
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September 2023 by Jessica Roesch
WONT BE GOING BACK TO THIS STORE I had an outside order. My receipt said OUTSIDE ORDER. I had 16 bags of grain. I drove out back to pick it up. Waited 5 minutes for someone to let us behind the store by the gate. I had drive back to the front of the store to ask if anyone is working out back to run the gate. She called the boy and he said he’s been there all day… I drove back to the gate the boy had red glossy eyes and couldn’t figure out what to do with my receipt. He finally got another employee involved and the store manager. They all sat there discussing my receipt while I sat in the car waiting. I finally came out asked what the problem was and said I needed to leave soon. The manager said oh yeah it’s been 15 minutes. Goes and grabs half my order. The other employee decided to come up to my window and argue with me that (grain isn’t usually picked up in the back) I’ve owned horses all my life and have never been told that 16 bags of grain Fleet Farm wants me to push from the back of the store to the front then to my truck!!!!!! —UNBELIEVABLEI told the man I had a bad back & that it’s an outside order after arguing with him. He finally grabbed the rest of my order.-GOING TO BOMGAARS SAME PRODUCTS BETTER SOBER SERVICE
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August 2023 by sean clark
Was in there today and bought 3 2x4s, showed my receipt to the kid outside. He let me in the gate. I got out to go grab the 3 pieces I sat aside. On my way back to the van with them, my wife informed me that the kid is accusing us of stealing. My wife took the receipt in to get our money back because you are NOT going to accuse us of theft. Yes my wife was irate and loud, you would be too. The worst part is, one of the workers told my wife to SHUT UP. Now that's real customer service.
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August 2023 by Ashley Allinson
Had never been to Fleet Farm before this visit. They had some great deals on dog food, and the store was very clean. They have a HUGE selection on candy, and they were having a sale on their own branding of it, which made it a great deal! I wish we had Fleet Farm in Oklahoma.
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August 2023 by Carole Larson
I visited Fleet Farm 8/7/23 because, after calling about a dozen different stores, THEY were the only place that carried Cinnamon Imperials (or Red Hots). Daryl there said Fleet Farm carries them year-round, instead of only around St. Valentine's Day or Christmas, as a few other stores said they do. My girlfriend was making Cinnamon Pickles, which she does THIS time of year when the homegrown cucumbers are ripe! God bless Fleet Farm (and Daryl)!! They made my girlfriend's day!! Thank you so much!!
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August 2023 by Angie Schroder
We always stop in when in the area. Very clean and bright in store. Picked up dish towels, snacks, womens clothes on this trip. Big selection of animal stuff too.
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August 2023 by troy McIntosh
Always have a good selection of fishing gear. Although I didn't need assistance the customer service was there immediately for those who did, as I observed throughout my day shopping.
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July 2023 by Jacob Derifield
Always has what I need on spot, better than any local hardware store (no hate to local hardware stores, but after I've exhausted my options through your inventory and don't find what I need, I always go to fleet farm). Their stock is all made up of quality items, I have found some things to be overpriced, but that's not by fault of fleet farm. My only gripe is the lack of online information for their store front and for different items they have in their inventory. If I need to buy a tool and want to check online first, if by chance they have it listed online, they will have little to no information on the tool, making it inconvenient to use their online stores.
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July 2023 by P W
If you want to know what bad customer service looks like, visit this store. It's horrible. What a horrible experience. Folks, if you have to return something or you discover they screwed you on the price, get prepared for the battle of a lifetime.Obviously, it is very hard to find good help. And if FF thinks the folks they have working in customer service is "good help", they are as bad as the help found there.DO NOT SHOP THIS STORE. Horrible.
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July 2023 by Charles Hawkins
A lot of good things there good prices. But when they have it on their website it says it's in store too and the prices are higher in store what's better taste in my mouth. Want to give you a discount on your gas but you're 35 Cent higher than anybody else make somebody think they're getting something when they're not. The only one worse than Fleet and Farm is Hy-Vee they're nothing but Crooks
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June 2023 by J Mc
It's always amazing the variety of things you can find here. And the pricing seems very competitive.
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May 2023 by Cindy OHara
I thought I loved Fleet Farm. The prices are a bit high but the people are always super friendly and I love the wide variety of things I can get there in one stop. So when I needed new tires and an oil change I thought I’d give them a try. Again, super friendly and was pretty quick. I noticed a few weeks later a little oil in the garage where I park my car. It’s an old car and not a lot of oil so I let it slide. Months later I just came back from getting my oil changed again at a different shop. Turns out the plug to the oil pan was stripped so it couldn’t be tightened properly. Hence the oil leak. So here’s my deal: I get they are just providing a pretty basic service and may hire less experienced mechanics. But if you couldn’t tighten the plug wouldn’t you let the car owner know? I wouldn’t expect them to fix it but I would expect them to give me a heads up. So now I’ve lost confidence in them and will never take my car there again.
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May 2023 by Jessica Russell
Love this store has everything we need from outdoors to clothes, even groceries. This is my daughter's goto store because of the kids' carts
