H&R Block in Waukee is highly praised for its excellent customer service and professional staff. Customers have shared positive experiences, especially with a staff member named Sandra, who is described as respectful, professional, and attentive. She makes clients feel welcome and comfortable, taking the time to thoroughly understand their tax situations and explain every detail with patience. Her dedication to accuracy and high standards ensures that clients receive the best possible outcomes for their tax returns. Many reviewers appreciate her expertise, attention to detail, and willingness to go above and beyond to assist clients. While some reports mention a less favorable experience at a different location, the Waukee office is consistently recognized for providing helpful and understanding service. Overall, clients feel confident in recommending H&R Block in Waukee for expert tax advice and exceptional customer care, highlighting the professionalism and kindness of their staff.
Sandy is 100% a professional! She answers all ny questions always. Ive had my taxes done with her for 15 years. I have recommended her to family and friends, that are her regulars as well. I love her, she is a great person who cares.
January 2026
Sandra has been more than great! I’ve been coming to her for years now and she is always a delight. Thanks HnR Block
January 2026
The Waukee H&R Block team is fantastic! Everyone is friendly, kind, and super knowledgeable. They made my tax appointment simple and easy. They even caught a mistake from another online software and helped me file three years of amendments, getting me thousands more in refunds. I highly recommend this office! Thank you... read full comment
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
