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“Mike and his team have been so great to work with. I spoke with Jenn about transitioning a plan from another state. She provided me with all the information I needed, educated me on all discount programs I qualified for, and made the process of setting up the policy a breeze. I would highly recommend working with this office!”
“Lane was great with giving me all the information I needed and even told me some stuff I never knew about insurance. I appreciated his professionalism and he was a great help!”
“Andrea Sabus is great to work with for all our insurance needs. Knowledgeable, personable and always willing to answer our questions. A pleasure to work with. - Bob and Julie Ridgely”
“I am a new homeowner and was searching for a home and car bundle. James and his assistant, Sean did a wonderful job finding me competitive prices. I would highly recommend getting in contact with them!”
“Moved to the area recently and luckily made a good choice with Jones Insurance. Really easy to work with, understanding of my needs, clear answers to all my questions.”
“Tim McClure who is with this agency is the most helpful insurance agent that I have ever worked with. Through Tim , my husband and myself were able to get more affordable insurance with the same coverage. He even went above and beyond in helping us to look for insurance for a relative who lost insurance on their home when they moved to assisted living . Excellent and timely communication. I highly recommend him.”
“Five stars does this business no justice. Adisa has been amazing to me with not only my vehicle insurance but my home owners insurance. She was in constant contact with me. Was not pushy was patient and always kind. Understood my concerns and helped me get a plan that worked for my life and family without breaking my account!! Would recommend this place 100000 percent. Adisa thank you!!! ?”
“I’ve been a customer for many years. Chuck is a very good agent. He’s helpful and knowledgeable. He provides information that gives me all the possible policy discounts and he follows through on any policy change I make.”
“I called for a quote when I was looking to add a new vehicle. I was paying around $820 every 6 months for 1 vehicle, they ended up doing 2 vehicles for around $840 every 6 months. Same coverages. Faith was great to work with and made everything so easy. I recommend this office.”
“I'm on a tight turnaround. Jon F. , a FBFS Central Agency Representative II really came through for me by exceeding expectations and keeping his word. I needed some documents and he got them to me sooner than the 24 hours promised. I can't state how much I appreciate Jon's help. More than that, I could tell he cared and wanted to help. Anyone like Jon is a tribute to FBFS.”
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“Lori has been my insurance agent for many years now. When there is a incident she and Charles always follow up with me to make sure we are all okay first. Her next question is always how can I help you.Every year she does a review with me to see if she can save me some money or if my needs have changed. I would recommend her to all my friends and family”