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August 2024 by Missy Pattee
Booked online, they took our payment but did not provide a locker code. Still no response from the company and it's been 3 days.
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July 2024 by Amy Keller
I moved out of state almost a year ago. Put my things in storage until I get settled. Adrian has been so helpful with communicating and any questions I have. She is great. Most of the people that I have had to talk to have been very professional and very helpful. I would definitely recommend them.
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June 2024 by Troy Shelley
Adrian was very friendly and extremely helpful in assisting us with our storage needs.
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March 2024 by Zach Blome
Super helpful and friendly. She made the experience easy and enjoyable. I would highly recommend.
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March 2024 by Jordan B
We had an initial issue with the gate access code, but Adrian did a fantastic job quickly fixing the problem. Great, friendly service!
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February 2024 by Tim Parkins
Not only does she work at the desk she’s also doing tech repair, so I think she deserves a raise.
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February 2024 by Nathan McManus
Adrian was very helpful and professional.
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February 2024 by JEFF Baldwin
Great folks to work with! AMAZING cleanup after the Arctic Blast!!!
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February 2024 by Chris Malloy
Adrian was very great to talk with and so forth.. good chat and hope to see the changes to come
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January 2024 by Carla DeVries
Tom Martin of the Grimes location was most helpful and congenial in getting me set up with units at Crescent Ridge when Crescent Ridge was temporarily without a manager.
I needed units soon and he was able to accommodate which was a great relief.
The paperwork, auto pay set up, directions and locks were a breeze, thanks to his help.
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January 2024 by Jo-Ann Ralls
Safe and clean storage. Easy access to units. I feel safe while using my storage unit.
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January 2024 by This Probably
Adrian was very helpful and super nice!
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January 2024 by Willam Hayes
My unit was 2 months past due, unknowing to me and their onsite manager at the time Megan cut the lock off my unit to get pictures for the auction, while doing that she helped herself to about $25-30,000in tools. Who knows what else she took, that's just what I know for sure is missing. Anyways, when we realized that the payment hasn't been made, we contacted them and caught the bill up. I was gone at the time, but 4 months later when I got home and went to the unit, that's when I realized the items were missing. Megan admitted that she took the items, she returned some things that she took but I'm still missing $15-20,000. When notifying the ownership of this, they asked what it would take to make this right with me, and I said I just wanted my things back as I need them to work. They said get a list emailed to them and they would take care of it. Now, they're not wanting to pay for my stolen items, saying to file an insurance claim (which only covers $2,500). They've since fired Megan and a police report has been filed but the county attorney is not going to charge her for the theft as it was done on company time, performing job duties and that this will have to be a civil matter. I chose this company because of the locked gates and "cameras" and this still happens.
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January 2024 by Nathan Apprill
Thank you Adrian for excellent service!
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December 2023 by Lewis Bissett
Adrian is polite, helpful, and has a beautiful smile.
