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March 2024 by Benjamin Nevins
Seemed normal till I tasted my food. Tasted like I licked an ashtray. I about threw up on the spot. Threw my food away and left since all the employees were in back and didn't seem to care.
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March 2024 by Lexi Lenz
This place is nasty and dirty. The workers do not know how to make food. My quesadilla only had cheese and chicken on half of it.
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March 2024 by Kaleb Chase
Great staff! Patient enough for someone who hasn’t been before but fast enough to keep up with someone that know exactly what they want before they walked through the
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March 2024 by Jessica Smith
I came to Google to get their phone number to give them a call about the quality of food I just received, but judging from the reviews they do not care. My chicken was so dry and completely inedible. The guac was visibly brown in the container they were scooping from. I don’t know how you continually have the same bad feedback and don’t do anything to fix it. There’s too many other good places to eat in that area to waste $15 on garbage.
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March 2024 by Jennifer deNeui
I ordered a burrito bowl with extra chicken which they charged me $2.25 additional and I definitely did not get extra chicken. The chicken was cold, hard, tasted horrible and dry like it was sitting out all day. I ate it anyway because I didn’t have anything else but now I’m worried about getting food poisoning! I definitely recommend avoiding this place at all costs! I would give zero stars if I could!
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March 2024 by Ty Boardman
One of the worst Pancheros there is. All my food was cold or not cooked and he barely gave me anything. I’ve been going to Pancheros for years and it is one of the littlest burritos I’ve ever had. Never go here.
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March 2024 by MIKE O
Workers were lazy, unapproachable and had attitude. Easier to just walk out. Not even busy.
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February 2024 by David
Food was dry. No napkins. Dirty bathrooms. No ice. I would understand if busy but they were not. We have tried and tried to give this place a chance but every single time we come this is how it is.
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January 2024 by Bianca Pizano
Friendly Staff & Good Size Burrito. Thanks David for the Birthday Discount offer :)
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January 2024 by Colton Conroy
Just plain bad, I ordered via Doordash thought I'd get the jordan creek location I was disappointed threw away the bowl after 2 or 3 bites. It's bad when I instantly knew it was from waukee location because of quality and bad queso
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January 2024 by Alex Lemon
Okay i understand stand not opening because of weather but it does make one mad to see three employees in the store a full two hours before they say they'd open. So its supposed to open at 10:30am and i was told that they wont open until 1pm but why are there employees there getting paid to do nothing i mean why be i the building a full two hours before it opens. I dont know but i do know that i wont be going to another pancheros anytime soon.
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January 2024 by Scott Thompson
It's unbelievable this location is still open. Gave it another shot after a long hiatus and it's just... bad. The rice was old and hard, the steak was off, and the sauteed veggies were raw. Skip this and go to the Jordan Creek location.
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December 2023 by Kayla O'Tool
Order is never right. Rice is crunchy, no black beans, chicken so dry it is like carnitas.
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December 2023 by Brook Stauffacher
Restaurant was dirty and sticky. One of the workers had very long hair with no hairnet on and clearly did not want to be there/got the vibe that us ordering was annoying him. I had a toddler with me and as we were eating there we could hear the worker dropping F bombs. Just not the type of atmosphere I want when taking a child to Pancheros. We love the WDM one and wanted to give Waukee a chance since it’s 5 min from our home. We will be driving out to the WDM one from now on.
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December 2023 by Madelyn Hobbs
This is the worst experience I’ve ever had at a restaurant. I’ve tried several times with this restaurant, only to have a new bad experience every time. I once waited 30 minutes for an online order and every time I asked they ignored me or hushed me. Only for when they finally acknowledged me that it was ready 30 minutes ago! They have fallen and I will be taking my money else where!
