Thrift Stores near Waukee, IA

“I’ve since changed my ratings from. 3 to 4 because the cashier below seems to be I;better moods these days. Loren is always helpful. And she absolutely goes the extra mile .My original testimony is below.I have been a literal life long customer. What turned into a necessity as a child turned into a hobby and my favorite way to find things I need.On 5/26/21 at 4:10 pm on register 2 with Melissa ended my very pleasant shopping experience on a bad note. Melissa was literally the worst associate I’ve ever ran into at your stores, and I’ve been to them Across the country. She first didn’t speak loud enough to me when I was asking standard customer inquiries. I’m fact she tried not to respond using words at all and instead made “ mhm”, “ mm mmm” responses.Then she told me my card failed when in fact it was YOUR machine that failed causing me to be embarrassed in front of a long line and full store. she didn’t even feel the apologize for HER error and obvious inability to use your cash register. Training suggested.She also didn’t even hand me my receipt but instead made sure to hand it to the next customer in line. I assume just because we knew one another. Epic fail regarding my expectations. I will lastly like to end with this suggestion; organization may be helpful in the home section, which would make sense next to the furniture. But also pricing is very… inconsistent and incomplete.Because your store does not sell items without price tags, it may help to put price tags on more of the items so that disappointment doesn’t happen consistently.”

“Arrived 9 minutes before close on Thursday, November 30th, 2023 and the doors were locked. The lady at the register with a baby blue sweatshirt just glanced at the door.I know it was close to their closing time, but I went back to see if the glass item I didn’t buy earlier that day was still available.If locking the doors 10 minutes before close is the norm, stating that on the hours would be nice to know.Thank you.”

“Great Store! High End furniture brands at really good prices! You won't find a better price anywhere in the Des Moines area. The staff and sales associates there go to great lengths to assure that your satisfied. Also you can consign your high quality furniture, etc there and it is usually sells quickly!5 Stars!”

“This place is flipping AWESOME!!!GREAT stuff at fantastic prices. Way way better than any other thrift store in the metro area! Wonderful, helpful staff who seem to always smile and have a sunny disposition! Found multiple pairs of jeans and shorts ( as well as a quality quilt) that were actually CLEAN, no worries of tears or stains with prices that haven't been seen since 1995. Lol. Don't go anywhere else. Stop here first!!Oh and the proceeds go to a worthy cause.. p.s. no sales tax.”

“Not a bad location — I thought they had a decent selection of items, but nothing top tier. Definitely understaffed, as others have said. I did have to wait in the check out line to ask for a fitting room key, and thankfully the line wasn’t terrible or I wouldn’t have. The employees were super kind about it, though.”

“Pretty good location to drop off unneeded items. Very convenient and fast drive through drop off. However, in terms of the shopping experience, it's pretty average. Selection is alright, and the walking space feels a bit too tight. Overall a pretty alright Goodwill.”

“This goodwill is my absolute favorite out of the DSM area Goodwills! ❤️ I was having a rough day so I thought some retail therapy would help, and bless this store. The employees working tonight around close (09/03/24) were so happy and friendly. I kept overhearing happy conversations between coworkers and managers, and between customers and workers, everyone was genuinely happy there. It made my night, and the gal who checked me out was so sweet and kind. It made my night soooo much better. ❤️ Not to mention all the good stuff I found for my fall wardrobe!! Keep it up you guys!!! ?”

“The food pantry is great! The guy who helps check people in is super cool and awesome! I absolutely love how they hire people with disabilities to help stock and do thing in the back. I bring a lot of my clients here.”