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December 2023 by Sally Gilliland
Excellent friendly service. Went above and beyond. Highly recommend
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November 2023 by Cathy Haiar
If anyone ever has a need for car help for your student at Wartburg College I highly recommend Dale's Service. The very first weekend after move in my son had trouble with his car. A local friend helped him get the car to Dale's parking lot and I called (Troy is who I talked to) at 7am that Monday morning and they had a new alternator installed and the car ready to go by noon. Since that time in September Troy has reached out via text twice to ask how the car is running - what great service! FYI, I got AAA roadside assistance when my son started college and twice it was totally useless...we now keep Dale's 24hr emergency number in our contacts.
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November 2023 by Chris W.
Brought car in for alignment, I replaced the struts myself and sway bar links. I bought 2 new tie rod ends and asked them to install because I was pretty sure the old ones would need adjusted. Got charged $180 to install tie rod ends ! And a wheel stud got broke and got charged $50 for 1 stud ! I guess it's a good thing I didn't get overcharged for damn alignment. Will look else where next time !!
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August 2023 by Priscilla Blanchard
We use Dales for towing far too frequently LOL! They are great!
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July 2023 by Crystal Van Daalen
I locked my keys in my car, called dealership and they would have to order it and it was a lot of money, called Oreillys and they told me to try Dale’s, I called Dale’s and I swear, not even 10 minutes later a guy was here working on my car! I was getting so worried before I called Dale’s so I was so happy when he was here and opened it! It was a reasonable price, especially for the time he got here! Thank you so much!!
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July 2023 by Crystal V.
I locked my keys in my car, called dealership and they would have to order it and it was a lot of money, called Oreillys and they told me to try Dale's, I called Dale's and I swear, not even 10 minutes later a guy was here working on my car! I was getting so worried before I called Dale's so I was so happy when he was here and opened it! It was a reasonable price, especially for the time he got here! Thank you so much!!
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June 2023 by Use Coffee
Customer service was a bust. They called me one time and on that call the man was very disrespectful and rude. I hope to never have to do business here again.
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June 2023 by Dan Johnson
These guys are fantastic. They are straight forward and honest. Very professional and great to work with.Services: Exhaust
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April 2023 by Nate Laun
Troy and his team did a great job diagnosing the issues with my vehicle and getting it repaired in a timely manner. Communication was spot on as well. I appreciate their focus on customer service.
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April 2023 by Jesse D.
I do alot of my work to my cars so I rarely deal with mechanic shops. Dale's has always seemed to be helpful & knowledgeable but a bit pricey. Take that for what it's worth? Remember, the saying "You get what u pay for" is not always true. If u are in need, im sure Dale's service will be well worth the expense. If your not in need there is nuthing wrong with looking around & pricing.
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March 2023 by Roger McElroy
I got an estimate, expensive repair, but would have been a third to twice as expensive nowhere else, I’m confident that they will do a great job! Update wrong part ordered, not really their fault, almost ready to take a star or two off, because for some reason the owner thought I lived in a care center! In reality I’m married and getting ready to go turkey hunting in April, so what if I’m physically disabled, they also need a ramp in front!
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March 2023 by Bree Fisher
Absolutely horrible. They charged us $420 more than they stated it would be just to tow it. Then they charged us for 4 days…they say they wouldn’t charge us until after Monday due to them being closed on the weekend…yet they charged us, this includes the 3 hours left of Friday night…an extra 85 to tow it 5 blocks. Don’t use them for towing…18 years old and in debt because of them.Service: Car towing
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March 2023 by Doreen Oneofthosegirls
My Someday to be grandson in lawRolled his truck into a ditch on Friday evening This place was called for him he was told the tow would be a $138 that he would not be able to pick up his vehicle till Monday at which time he would have to start paying $40 A-day for storageWe show up today to pick up the vehicle and are told that the tow on Friday was $250 that hes been paying $40 A-day since Friday that's another $160 for storage And to get it told to my house was going across another 85I helped him out with the bill because they said he can not toe the vehicle away from there until the bill was paidThey were extremely rude and argumentative and he was alive too I would never recommend them for at least towing and storage services I have no idea what the repair service would be like or will I ever find out
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February 2023 by Michael Agan
I paid them to fix my vehicle over 5400 to be exact and then it broke down again I paid them another 232 they still didn't fix the problem I am going to take them to courtgoing to O
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January 2023 by Kraig Baldwin
Make sure you ask for estimate on the work you want done. Had brakes done price on receipt for labor is correct for the brake work. Didn’t get estimate on having both low beam bulbs replaced, $210.00 labor and I furnished the bulbs. Guess I should’ve done in the cold 24° … otherwise good job on the work doneService: Brakes
