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October 2025 by Loretta Fudge
I haven't been in here for a couple years and the place has changed a lot! It's cleaner and more organized. The first thing I noticed was staff attitude. The staff is much friendlier than I remember. That's actually why I stopped going in. Last time I visited I waited for 5+ minutes at register before I was acknowledged.
This time I was greeted immediately and told it was 99¢ day. Didn't even know that was a thing. I picked up a nice pair of shoes for a dollar:)
When I was ready the woman came right to the counter. 2 bags of things for less that $20. Impressive.
This GoodWill beats the cedar falls store by miles. Good ups, Waverly.
I'll do the drive and come back here
UPDATE: I went in 2 weeks ago and a blonde staffer was EXTREMELY rude to me. She had long hair and I believe she might have been a manager. She needs retraining. What a mouth. No one should have that attitude and/or speak to customers that way.
I won't be returning
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October 2025 by Georgie “JG” Gomez
Great place to shop and save some loot! Well organized and clean so go and pop some tags!
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February 2025 by Roxann Boston
This place is huge. Found several treasures. Very nice staff and the store manager was ver helpful
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February 2025 by Rab Hawk
My wife and I went in a few days ago and the place looks so different. things were easier to find and the prices were reasonable. The woman at the counter was very friendly and thoughtful as well. We purchased several books and she seemed excited about one book specifically. She was easy in conversation and even gave us a pin with books on it. It was refreshing to have a charismatic employee.
We were impressed by the store update and the friendliness of staff. would recommend this goodwill to others.
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December 2024 by Jessie Smith
Recently the prices at this goodwill have drastically went up. Not sure if it’s because the recent renovation. There was a homegoods item that still had the tag on it and goodwill priced it higher than the original tag. Almost every item was priced $9+ besides clothing. This used to be my favorite goodwill and now I won’t even waste my time going.
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November 2024 by Flipping J
Always finding great finds here! Thanks
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September 2024 by Annette Baker
clean & organized with kind staff!
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August 2024 by Janine Morris
I recently visited the Waverly Goodwill store and was blown away by the incredible variety of items they have. From clothing to home goods, I found everything I was looking for and more. The prices are unbeatable, making it easy to find great deals on quality items.
The store manager was exceptionally friendly and helpful, always ready to assist with a smile. The store was clean, well-organized, and it was easy to browse through the different sections.
I highly recommend this store to anyone looking for great bargains and a pleasant shopping experience.
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August 2024 by Punkass Matteo
This is an update to my review. I've changed the rating from 1 star to 5 stars as my last experience at this store was exceptional. I met the lead at the store whom I had the previous issue with and she apologized for what happened. We all have bad days and she was very apologetic regarding my previous concerns and thanked me for my honest review. I appreciate her reaching out and saying something to me. That does not ever happen. Super helpful and kind the last time we spoke. Still my favorite Goodwill store in the area. Very clean and always has great deals for resellers like myself.
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March 2024 by Yazmeyne Goodsite
Always have amazing finds and the staff is always super amazing! Super kind and helpful!
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March 2024 by Scott Manship
Very clean store friendly staff!
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March 2024 by casey jones
This is one of the best Goodwill stores close to me. The prices are still reasonable.
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February 2024 by Anthony Ortiz
Hands down, the BEST Goodwill in all of Eastern Iowa! This place is at the epicenter of antiquities! If you're going to any other Goodwill in Blackhawk County, you probably should have come here first!Thanks again from Ray & Cait at The Bonorden (paranormal escape-room bed & breakfast). ??️?❤️
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February 2024 by Melanie Rickert
Nice clean store with very nice friendly staff. My favorite goodwill ???
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January 2024 by Catbawl
Here for the first time Saturday, amazingly helpful and kind staff and really great selection of things. Will be back tomorrow to look at more, thought the prices were reasonable as well
