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February 2024 by Kara Quade
Not sure if they deliberately misinform their customers or don't know their jobs. I was told when I went in to upgrade my phones when they were doing the free phones that since my plan was an older plan that if we upgraded that my monthly payment would be less, but I wouldn't get the free phones. Ok. Now, I find out my monthly payment is higher and will only come down to the amount quoted to me if I set up automatic payments and enroll in paperless statements. I was also not happy about being talked into buying an accessory that I didn't need and of course couldn't get the money back because I brought it back on the 31st day. I can say that once this contract is up that I will getting a different cell phone provider. I have told the last 2 times that my bill would go down to only have it increase.
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March 2023 by Jacob J.
Amazing Experience! I have never went into a store and been greeted so quickly even though they were all with someone. They solved my problem and made my frustrating day much better and a breath of fresh air.
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January 2023 by Danielle Bobst
I was there for 45 min for the gal to tell me "we're just cashiers. We don't do anything to help with you phone". She wouldn't even change my address in the computer.
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December 2022 by Jyvett
Chris Perry was an awesome consultant. Very helpful and knowledgeable. Thanks!!!
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September 2022 by Janice Willson
We had gone into UScellular to get my phone number changed. Chris Perry was very friendly and helpful. I would recommend him to anyone.
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September 2022 by Todd Thompson
Excellent customer service from Chris, Derrick, and Cole. Very helpful, friendly and professional. These guys are good!
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September 2022 by Karen Wedeking
Chris Perry was great to work with, very knowledgeable and had a great sense of humor!
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August 2022 by Lynn McCue
I had questions about my bill last month and this month. Last month I called 611 and unfortunately there was a language barrier between the customer service rep and myself. However, I kept on the phone with her for about 2 hours and still didn't get my questions answered. When I looked at my bill today, I figured I'd just call the store and I spoke to Chris P. Let me tell you that man went above and beyond to figure out what was going on! He even told me to call him next month to let him know if the bill made sense to or not. I just wanted to tell him Thank you and let you all know how great he is!
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August 2022 by Becky Schrage
They really took the time to fix my account and explain things to me. And he had a great personality. Thank you
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August 2022 by Lisa Rupp
Chris Perry was wonderful to work with! Great customer service. Thanks, Chris!
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July 2022 by Janice Frame
We had gone into UScellular to get my phone number changed. Chris Perry was very friendly and helpful. I would recommend him to anyone.
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July 2022 by James Monaghan
We had bought a high speed internet service last week from Chris Perry. Upon further review. We decided we didn't need it. Upon return, Chris was very polite in our request to return and very helpful
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July 2022 by Dienna Schafer
Chris Perry was EXEPTIONAL help with my lack of knowledge on my New PhoneI will be visiting this store more in the future
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July 2022 by Sue Wolf-Pooch
I originally simply stopped in to pay a bill. However, Chris Perry noticed my cell phone and brought to my attention the promotion at the time. We got to talking and made me feel as though he really cared about his customers. He heard me mention my love for Apple products - especially the IPads. We discussed those products and I decided to go with two Apple items. However poor Chris was constantly being hounded by the manager Jake that people were waiting to be waited on and that Chris should hurry. By the end of my transaction Chris was so flustered. My point is that it’s very difficult to continue doing a great and personable job when being constantly hounded by another co-worker— especially a boss! Chris was a very thorough and caring and professional salesman. Please acknowledge his great job and appreciated customer service!
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July 2022 by Taylor Lantow
My family and I went in to trade our phones for newer ones. We had Chris and he did such an amazing job! He was quick, efficient, and very friendly!
