About Brown's West Branch Chrysler Dodge Jeep & RAM
Brown's West Branch Chrysler Dodge Jeep & RAM is a family-owned dealership serving Southeast Iowa. It is recognized for a professional and relaxed customer experience where staff listen to requests and work without pressure. The sales team is commended for helping customers find the vehicle they want, exploring financing options, and offering good value for trade-ins. The service department is described as awesome, with technicians who diagnose issues properly, treat customers respectfully, and complete repairs efficiently and honestly. The dealership's commitment extends beyond sales and service, as illustrated by an instance where an employee promptly assisted a stranded traveler with a flat tire, going above and beyond to help. Customers report a comfortable purchasing experience and express high trust in the team, often stating they will return for future needs and highly recommend the dealership.
Love my new Jeep! Service was great and Tim did a great job helping me.
August 2024
Huge thanks to Tim and Trent with their help on my new truck. Fast easy service!! Listened and did their best to help with all my requests!! Great job guys at Brown’s!! Highly recommended this dealership!!
June 2024
Very friendly and helpful staff. Louis and the whole team made it easy to trade-in and purchase a new vehicle.