Brown's West Branch Ford is a local Ford dealer providing sales and service. The staff is consistently friendly, courteous, professional, and amazing. The experience is very good, great, and relaxed with no pressure. Transactions are smooth with no games on pricing. Mechanics are patient and detailed, addressing questions and concerns. Maintenance and service jobs are scheduled easily and performed efficiently and quickly, even helping in emergencies. Customers are extremely happy with the people and service, highly recommend the dealership, and keep coming back for many years.
My husband and I are very happy with our purchase from Brown's West Branch Ford. Both Alex and Jeff were very easy to work with and very knowledgeable, patient and kind. This was a very positive experience for us!
August 2024
Very friendly staff. Highly recommended, answering all questions. Very helpful on educating on my new car purchase
August 2024
I purchased a vehicle from out of state. Purchase price was as stated, no games were played on incentives and rebates. What they said was the price. Smooth transaction, they met me halfway to exchange vehicles which was a plus. Overall it was a great experience.
