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October 2023 by Rob Theoret
A bit of a long story about how much Deery Brothers helped us out, but I feel like I need to tell it. This past summer, my family and I were t-boned by an uninsured driver. Everyone was okay, but the following months were an absolute nightmare when it came to the insurance process. Between work, and our child starting kindergarten, being down a car was not easy. Our insurance was finally dealt with after a few months and we could begin looking for a new car. That was a whole other nightmare. I had a Toyota Prius and wanted to get a new one. Sold out everywhere and to get a new one would mean being on a year long waiting list. I decided that the hybrid Corolla would be a good substitute (I commute 2 hours a day, thus wanting another hybrid). Wouldn't you know it? Hybrid Corollas were also in short supply and high demand in our area. Local dealers also jacked up all of their prices. We decided to expand our search and found Deery Brothers Toyota in West Burlington. It was a 5 hour drive away from us, but they had two hybrid Corollas in freight, and the prices were beyond reasonable! I was first contacted by their internet sales manager, Wendy. She was so nice and answered all of my questions quickly. We took the risk and put down a deposit on a car we hadn't even seen. Then we were contacted by Ivan. What a gem. He guided us through the process and made sure everything went smoothly. A couple of weeks later, the car arrived, and we made the drive to West Burlington. I couldn't believe how quickly their team got us in and out of there. Everything was thorough, and we didn't feel rushed or pressured. It was one of the smoothest car buying experiences of my life. Huge shoutout to Ivan, Wendy and everyone over there at Deery Brothers. Finding these guys felt like we finally had a little luck back on our side.
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October 2023 by Philip Preston
Sales was outstanding. No Markups or forced add-ons. Even picked me up from the airport on a Saturday. Finance person was outstanding as well.
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October 2023 by Annie Smith
We took our car in for service. They kept us informed and check out was easy. We got a clean car back in a timely manner. Not many dealerships wash and dry your car anymore. In the past we've had service done at another dealership. They were always telling us this or that needed to be done. We would check the owners manual that said otherwise. We feel we've found an honest dealership to care for our cars. If we purchase another car in the future it will most likely be from Deery
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January 2023 by Rose Bernhard
Great service. Great vehicle buying experience! Extremely helpful. Will definitely be back!
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November 2022 by Paul Kingsbury
Great sales and service! Worth the drive.
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September 2022 by Eduardo A.
Dealer is a joke . Don't buy junk from theee people . Manager is a joke a liar a fraud
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July 2022 by Dr. Mohammad Shamsuddoha
They are friendly. Though I have to drive 60 miles to get a burnt IC. it’s not good for a new 2022 odessey. Hope it will not happen again.
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May 2022 by Abe Gershbaum
The best advice I can give any consumer is STAY FAR AWAY from Deery Brothers Toyota. I live in NY and found the Sienna I was looking for on their website. I completed the deal over the phone, sent them a $1000 deposit by Credit Card, and proceeded to complete the transaction by wiring more than $40K to them. There was no financing nor leasing involved. It was a straightforward transaction. After sending pix of my current lease, they agreed to pay it off and take it in as a trade. I then hired a driver to make the 2200 mile round trip . When my driver got there, they refused to let the car go b/c they forgot to send me the “original” purchase order via UPS as promised, and would not accept an electronic signature via email. Apparently, they are in the middle-ages. With not the slightest bit of remorse, nor simple courtesy for a customer who paid a driver to make such a trip, they sent my driver home emptyhanded and let the deal go after sitting on my funds for nearly a week. SHAME ON THEM!!
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May 2022 by Roman Villanueva
Over priced
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April 2022 by K H.
This dealership is ridiculous! Hope you don't have to deal with Brandon one of the sales managers. He is an total a** and will not work with you! Treats you like s**** I wouldn't recommend anyone go there!
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March 2022 by Roma C.
The absolute worst service department ever!! Besides the fact that they sold me a rust warranty, 2 years later I have a rust issue and they said "oops sorry we shouldn't have sold you that, we'll give you your money back". 2 years they had my money! This is second time they screwed me over. First time they were supposed to change my transmission fluid. They didn't do it but charged me for it. Yep got double my money back both times. Absolute scammers!! Don't buy! Because they'll screw you on purchase and on any service. And the "deery complete care" doesn't cover a dang thing either! Just a scam to sell more cars!!
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January 2022 by Kaci F.
I don't even know where to start. Brad Deery specializes in predatory lending. He sold my 20 year old a brand new car, she paid sticker price for it plus $2000 on the Xtra warranty, and they never could come up with where the money went that they gave her for her car she traded in. I realize this is just ignorance on her part, but now comes the good part..... The next day her boyfriend went in and bought a used car, they used the imfo off of her paperwork from the car she bought the previous day, ran credit checks thru 7 diff banks until one finally accepted her and used her signature off of her paperwork from the car the previous day, then let him drive it off the lot with no money down. It was almost 2 weeks before she realized she was the owner of 2 cars. Needless to say she is now single and both cars have been repossessed and her credit is completely shot. We c alled Brad Deery and he very rudely told us that that is how he makes his money and hung up on us. I know a lot could have been handled differently in this situation on our daughter's part, but I will walk before I buy a car from Brad Deery.
