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December 2022 by Google user
The team member Tajia was very friendly, patient, answered all my questions. Very professional, will be wanting to work with her if I ever need a new phone again
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December 2022 by Luis Valdez
The team member Tajia was very friendly, patient, answered all my questions. Very professional, will be wanting to work with her if I ever need a new phone again
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June 2022 by Laurie Stout
I have been a Verizon. Customer or along time. I was not happy with the service I got at the Russell cellular in West Burlington. I had only had my phone for less than 2 weeks. I had issues with it and was told I would have to pay more money to get a different one. The manager was not helpful at all. Took my mom's phone there because she couldn't receive calls. She also couldn't fix it. I took it to the other Verizon in Burlington. They w we were extremely helpful and fixed my mom's also told me I had 30 days to return mine, so I was lied to.
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March 2022 by Gina Mcmann
I went in with my husband to get a quote and check out the new phones. Hanna answered all of our questions and was very fast. She let me do errands while I got my update and it was ready when I get back. Seamless transition. I am happy with my purchase!
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March 2022 by Whitney Kinney
I walked in and had barely any wait time. Tara helped break down the new plan so it was very easy to understand and realized I would be saving money! Win! Nothing but the best service this go around! Thanks ladies! Very helpful both times to A. Change plans and buy new phone and B. Switch from Old to new phone.
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March 2022 by Shelby Rheinschmidt
Tara did a great job answering all of my questions and helping me get started on my phone plan! She broke it down to show me what I would be paying a month and that was very helpful. I would 10/10 recommend this store.
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March 2022 by Mike H
Taylor was absolutely amazing at her job. Very knowledgeable and patient! Definitely will be returning!
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March 2022 by Kimberly Williams
Hannah is the best. She went above & beyond….best customer service ever.
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February 2022 by Kendall Brooks
There customer service was great from the time I walked in to the time I left they greeted everyone that came through the door. It's is the best version phone store
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February 2022 by Allie Johnson
The store here is amazing! They have the best customer service I have EVER experienced. They were so good and so helpful, and I wouldn't have been able to figure out my service without them. The store is so clean and so welcoming and Tara was not only understanding, but concise with the things I needed. It was probably hands down the best experience I have ever had at a phone store, period. I wasn't rushed, I was taken care of and they both had patience with my situation. Tara just made a customer for life out of me. I will be looking to switch to a contract soon.
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December 2021 by holly ball
Tara was very helpful, informative of our options and followed through like she said she would
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November 2021 by tanyah
Tara is so helpful, and even stayed late to finish up with me. Great customer service!!
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November 2021 by Mary Ann Whiteman
This was the easiest experience I have ever had when upgrading my phone. Tara was pleasant, efficient and patient. Excellent representative of your store.
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October 2021 by Sarah Vandiver
Hannah was great. She took her time with me and was so helpful. I think she is a amazing associate.
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October 2021 by Sturgis Thornton
This store is very easy to work with, had all the answers to my questions and concerns.
