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March 2024 by Gary M
Automotive depth never anyone there to help and twice I have come into buy tires and left both times in west burlington iowa service is terrible.
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March 2024 by Casey Parkin
Good place to shop when you need all kinds of different things, food to a BBQ grill, etc.
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March 2024 by Susan Moulden
I purchase a curtain panels got to the car checking receipt rang at 14.98 price on the hook they were hanging on said 9.98. Went back in store , I showed a cs supervisor where they were,their were more there.She said they were in wrong spot. They were where all other print ones were,she said belong over here where all solid colors were.Made no sense.Said she could give me one panel for 9.98.My response was no I will return them,was not my fault your people had stocked them in wrong spot.Store is not organized at all.I also had to have them ck a price on a soccer ball which rang regular price and was on sale for 5.00. This was on 03/09/24
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January 2024 by Tammy Donaldson
Lazy unhelpful staff. To much on the phone instead of helping customers. Bathrooms are filthy.
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December 2023 by Carlene Atwater
Sarah from the cell phone department was knowledgeable, friendly, and helpful. Also impressed by Jasmine's professionalism. Great customer service. update: Sarah said I could cancel anytime; what she did not say is it would cost $350. Read the long contract and call them out on it.
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October 2023 by Michael Yeakey
This place is where the most social awkward. Heal loved the earth work and shop. I only go there when I have to take something back that I ordered online if it was another place in town and delivered that wasn't as expensive as HyVee I'd go there. This place takes no pride in customer satisfaction whatsoever.
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September 2023 by adam mccombs
It’s your typical Walmart. If I was making this review a year ago, it would be 1 star. I got accused of stealing when I was returning a item. Other than that the place is pretty fast and employees are respectful.
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August 2023 by Candace M.
Nah, because I haven't seen an updated review sense 2015, and that isn't right, so I'll leave one right here. I went to West Burlington Walmart with my husband. we very rarely ever use self checkout, but unfortunately, most of the register people were full, so we decided to do self checkout. (Bad idea) As we were doing self checkout, we had a bunch of groceries for the family about 200$ worth as we rung up MOST OF OUR GROCERIES we have about 5 items left the man that was standing behind me the entire time watching me decided till the end that he feels like we didn't ring up our entire cart. Okay, I can get that stealing has been crazy lately but why did this man watch us scan all of that till the end? Regardless he starts guiding us to a different register by this time another man steps in no clue which department he was in I don't care which one but what made this entire situation worst was that I made a comment to them about starting over our entire cart and rescaning everything and this man has the fucking audacity to threaten the police so fast on us that was unnecessary and unacceptable I never said we would just leave I never argued over anything all I asked was that we basically had to start over. So even after these two men decide to make my social anxiety worst they bring me to a register with a poor old lady who took twice as long to ring my items up not even the two men were nice enough to do it for us. I've never had the police threaten on me in a store in my entire life over a single comment I had never been so shaky in my life standing in a walmart line I don't know who these two men are but I feel like they need their ego kicked down because that was embarrassing and ridiculous I'll never return to that walmart ever again I feel like my words aren't getting through to them so I hope I can leave this here in hopes that they read it and feel as awful as I did that day. Thank you.
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August 2023 by P Maes
Aug, 24th 5 P.M. called walmart automotive and said hey if we drive down from ft Madison can you get us in for an oil change, lady said yes we can of course, 20 min drive we get there said we are here for the oil change she said oh we can't get you in we had people come in, ummmm we just drove 20 min, get it together she looks a little special maybe you should put her on rounding carts up outside.
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August 2023 by Ricky Holloway
I was walking down the aisle in automotive when I heard a voice say “please come and smell my farts”. I turned around and saw a scrawny little punk whose name tag said “Curtis”. I said “excuse me?” And he said it again. He told me he smells everyone’s farts at Walmart so he can get a promotion. And his girlfriend likes to sniff farts too. These are sick people, Walmart. You need to do better!
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August 2023 by Kimberly Christian
The store is your typical Walmart super center but it's not super. There were many items out of stock in the grocery section as well as household. One a few checkout lanes were open and the rest were self-check.The motorized shopping cart that I used was in poor working order and the metal basket was rusty. There was one available that was fully charged and another was parked against the wall but it wasn't plugged in. I've talked to managers about this issue but nothing changes. Next visit I will take pictures and video.
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July 2023 by Edward Ramos
I usually go in the mornings right when the store opens just grab my things and mind my own business. There are times I ask for help and they were super nice. But today 7/27 just around 8pm. I happen to do my errands at night and ended up needing help with an item in the electronic department. No big deal I’ll just stand in line while the Team lead “Bob” talks with a customer. They were laughing and I’m thinking to myself “no biggie, I’ll wait for a bit they probably know each other and they’re catching up, I don’t mind waiting”. Suddenly they stopped talking, the customer went on about her way and I walk up. The smile he had went a full 180. Like what did I do? I don’t care that you were talking to her or flirting, thats none of my business. I know you had an obligation to help me but I’m just trying to get my errand over it. He never ended up talking to me AT ALL with the rudest face I’ve seen. They really let shift leads act like this? Young gentleman behind him ended up assisting me cause this Bob guy don’t wanna act like he works there the second I came up in line.. I don’t know if its racially motivated just because I’m asian.. I won’t even care if you were rude if you at least just answer my question then I wouldn’t have to write this review.. but why ignore me while I’m literally in front of you after that whole situation??? Left a bad taste after that.
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July 2023 by Brian Felt
I had a money gram sent, so I checked before driving 15 miles to pick it up. I don't understand why employees can't be a little more helpful. I understand they get busy, but it was a question that could be answered in 15 seconds! That Wally World need a customer service class for a week.
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July 2023 by Michelle Shockency-Price
Eh, it's a walmart. Only positive in most of them ARE their employees personalities.But as with most Walmarts, Can't reach items because employees only seem to be around and available the last hour of the open hours. Lacking customer service workers as well. Poor employees seem to always be bombarded because not enough staff scheduled. Seems to be either a corporate issue as this seems to bw the same scenario at most or them I go to. I guess it could be a bit of management, but management are usually only doing as told. Most employees I do see, have always been great, friendly and/incredible.
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July 2023 by Delbert Campbell
And here's Wal Mart called the one in Macomb Illinois and they didn't have the size tire needed but Burlington Walmart did. They couldn't put them on because they were booked solid today, but you could come and wait and see if they could get you in. Called Macomb and they would put them on tomorrow. We went to Burlington to buy the tires and guess what when we walked past the service dept. There was 2 mechanics leaning on their tool boxes playing with their phones and NOT a single car in any of the stalls. Amazing!!!