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November 2023 by Dalia Qualls
Love everyone there! Everyone is always so kind and professional.
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September 2023 by Erika Pace
Pleasant and easy process all around. Exceptional customer service and support
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July 2023 by Michael Anderl
Predatory fees: I paid off my auto loan over a year ago (November 2021) and felt that the remaining money I had in my account ($120+) was safe to sit with them. In the meantime, I changed addresses and no longer received paper statements. Over the course of the year I was charged "inactivity fees" until my balance was ZERO. I was able to dispute the last 60 days but I consider this theft. I placed my money in a bank because I felt it could be trusted there but it literally would have been safer buried in the back yard.
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May 2023 by Lora Fritz
Stefanie rocked on opening my accounts with speed & accuracy. Everyone was so friendly & welcoming! RIA Wilton is the best!
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May 2023 by Gracie McDonald
Susan Brandies was wonderful to work with! Very understanding and personable, I definitely recommend working with her for your account needs.
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May 2023 by Daisy Mae
Fees for days. Absolutely worst banking practices I’ve ever dealt with. Do yourself a favor and use a bank that actually cares about you and not nickle and diming you broke.
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March 2023 by Jeanette Sherwood
Everyone was friendly and helpful.
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March 2023 by Corey Freeman
Quick, easy, and great job.
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February 2023 by Laura Kolars
Very helpful and friendly! Alway take care of anything we need help with! Great Credit Union! 5 Star! ⭐️⭐️⭐️⭐️⭐️
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September 2022 by Brandy Rose
Predatory bank. Unless you like getting charged fees I would bank somewhere else.
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July 2022 by Scott Bishop
This place is a joke and I'm not sure if their practices are even legal. I have been making auto loan payments for 4-5 years now without any late payments. I always tried to stay at least 2 months ahead. Now I go to pay off the loan on their website and it says I have to call them first. I call them and they tell me there's a $10 fee for paying over the phone! They then said I could drive to one of their branches and there was no extra fee. Now if I drive to their closest location, it's going to cost me $20 - $30 to get there and back. I've been making automatic payments for the last 4-5 years with no extra fees attached. Why on earth would they charge you extra when paying off a loan? Now that has to be some kind of illegal banking practice. Especially when you only owe $100! I would definitely recommend you doing your banking elsewhere.
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August 2021 by Travis stoner
The best bank on earth they really worked hard to get me approved for my vehicle with my low credit and some financial issues I’m having they really pulled through my own bank couldn’t even help me so I reached out to RIA and I’m extremely great-full this bank is near great professional staff I always feel at home with these folks sorry everyone els had a bad experience but my experience was beyond too notch I would give 10 stars if I could.
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June 2020 by Jerry Shipp
Had got life insurance through RIA. The money in that account ran out and they still took out money and charged me overdraw fees. So I paid there fees closed account contacted insurance company (which RIA didn't have phone number) cancelled it and found out that the month of May wasn't even paid
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April 2017 by Bridget Steiner
Been a customer since 2004 and have never had a problem. The staff are awesome and have great personalities!
