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February 2023 by Danielle M.
So professional and helpful in dissembling and moving a treadmill from the basement to the main level!
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February 2023 by dillon herndon
Highly recommend. Jerry and I talked through what was going on. Ordered a part and received 2 days later. Hooked up and works perfectly.
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April 2022 by C Hughes
Friendly, did a good job setting up but when my machine didn’t work right in under a year they told me things were covered but in the end that turned out to not be the case.
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April 2022 by Leanne Wildermuth
Treadmill Heroes serviced my 10 year old NordicTrack and I am completely satisfied with their process and service! Very friendly and very thorough! Thank you!!
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January 2022 by Peggy Moffet
The first tech didn’t have the tool needed to complete the repair. The owner came over the next week and completed the repair in just a few minutes. All the staff we encountered were very friendly and efficient. They were lovely to work with. I Highly recommend them.
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January 2022 by Troy Bockenstedt
Andrew was friendly, helpful, on time and delivered on great service to my treadmill. No more slip in the belt and taught me how to prevent it from coming back. Support local, especially when it's the best service around.
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March 2021 by Peggy Krebs
The first tech didn’t have the tool needed to complete the repair. The owner came over the next week and completed the repair in just a few minutes. All the staff we encountered were very friendly and efficient. They were lovely to work with. I Highly recommend them.
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February 2021 by Erik Snapp
This company has stellar customer service!!! My order was sent quickly. Unfortunately, the part did not fit. A little too short for my 10 year old elliptical. The piece was supposed to fit, but did not. When I contacted them, they promptly gave me a full refund. I really appreciated this. Still looking for my replacement part, but cannot recommend this company highly enough!
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February 2021 by Mike Downing
Great Parts Dept with great Customer Service!
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January 2021 by Brian Dietzler
Great company! Managed to fix a free used treadmill we picked up. We got the needed parts from them, at a fraction of a cost than different sites. Very responsive as well.
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November 2020 by Melanie Lentz
I bought a treadmill recently and Treadmill Heroes was the company that delivered it and set it up. They were on time, professional, and did a great job at setting everything up. They had it done pretty quickly and cleaned up before they headed out. If I need my treadmill moved or repaired at any point, I'll definitely call them. Thanks guys! :-)
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September 2020 by Greg Rothbardt
Treadmill Heroes just removed an old piece of equipment and delivered a new piece of equipment. They were on time, very courteous and thorough! They did a great job! Thanks so much!
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August 2020 by Phillip Rosales
Ordered part online, owner called to verify that the part I ordered was correct. He gave me detailed information on how to diagnose treadmill by myself. During this diagnosis we found out the part I ordered was working correctly and that I needed a different part. I can express my gratification for this personalized service. If I ever need anything g else I will check here first. Thank you!
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August 2020 by Nancy Fisher
Found Fitness Graveyard on the internet . From the first call to the last, including a zoom video call where Joe patiently walked us through installing a replacement piece in our treadmill, the customer service and knowledge was excellent. Will be reaching out to Fitness Graveyard in the future for any issues with fitness equipment. So glad I found this company!
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June 2020 by Lyle Gross
I purchased a NUSTEP from Treadmill Heroes. I made a 5 hour drive that was well worth the trip. They met me after hours and even loaded it for me. They even called me afterward to check in to make sure I liked it. Great machine. Easy transaction. Highly recommended.
