Jackson Hewitt Tax Service offers a friendly and knowledgeable experience for clients seeking assistance with their taxes. Reviewers highlight the expertise of their staff, specifically mentioning individuals like Adam, who is praised for his thorough understanding of tax deductions and forms. Clients appreciate the calm and helpful demeanor of the team, making the often stressful process of tax preparation much easier. Whether at the Windsor Heights Walmart or the Clive location, customers report receiving superior service, with staff taking the time to ensure all questions are answered and needs are met. Many reviewers express their intention to return next year, indicating a high level of satisfaction despite the costs. Overall, Jackson Hewitt is recognized for its commitment to excellent customer care and accurate tax preparation.
She made me feel comfortable throughout the whole thing. She explained everything as she did it. Hope I get her next time!!
March 2026
I also had my taxes done by Lorena and I could not have had a better experience. A senior here, and she was patient, communicative, a pleasure to sit across from her. I got estimates from two other services and by far the cheapest. Check out Jackson Hewitt, check out Lorena, and I have no doubt you will be happy with... read full comment
February 2026
Lorena, as always, was simply amazing. I was able to get my taxes done quickly and I have zero worries coming to her every year. She is truly awesome to work with.
