American State Bank (ASB) in Winterset is highly praised for its exceptional customer service and friendly staff. Many reviews highlight the outstanding assistance provided by employees like Diane Avery and Lisa McCracken, who are recognized for their quick and compassionate responses to customer needs. Customers appreciate the bank's ability to resolve issues, such as handling questionable charges and retrieving funds efficiently. The branch creates a welcoming atmosphere, where staff greet clients with smiles and take genuine care of their banking needs. Reviewers express their gratitude for the professionalism and empathy shown by the team, making ASB a trusted choice for banking services. Many customers wish the bank had branches in other locations, emphasizing their loyalty to the Winterset team. Overall, American State Bank is recommended for anyone seeking reliable and friendly banking support.
Melissa Callstrom gave me great service! I got my Vehicle refinanced with great terms, and she even postponed my first payment two months to help me get through my surgery.
June 2026
Donna was fantastic to work with! We needed to set up an account for our You Can’t Be Serious business and she had everything ready to go for us! Not to mention ASB doesn’t require a minimum balance which works well when we don’t keep much of a balance! 🩷 Thank you, Donna! We appreciate you!
June 2026
Donna Jackson made it so quick and seamless to set up our business account. She was able to work with our schedule and explain things very clearly to us. We appreciate her top notch customer service!
