American State Bank (ASB) in Winterset is highly praised for its exceptional customer service and friendly staff. Many reviews highlight the outstanding assistance provided by employees like Diane Avery and Lisa McCracken, who are recognized for their quick and compassionate responses to customer needs. Customers appreciate the bank's ability to resolve issues, such as handling questionable charges and retrieving funds efficiently. The branch creates a welcoming atmosphere, where staff greet clients with smiles and take genuine care of their banking needs. Reviewers express their gratitude for the professionalism and empathy shown by the team, making ASB a trusted choice for banking services. Many customers wish the bank had branches in other locations, emphasizing their loyalty to the Winterset team. Overall, American State Bank is recommended for anyone seeking reliable and friendly banking support.
A shout out to Lisa for her quick and accurate response to my banking questions!Diane, Melissa, Donna, Bill and Myles.. you’re awesome too! Good job ASB Winterset !
March 2024
My local branch in Winterset always takes care of me. Recently I had a great experience with employee Mrs. Wood thank you!!!
February 2024
The workers are so friendly and they take care of their customers. They never slack off and they are always busy Diane is the best bank teller las soon as I walk through the door she always says hi with a smile on her face she is one of the best people I have meet
