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September 2023 by Angie S
Went there around 4:30. The cook had no gloves on, then she continued playing on her phone while she was handling all the food. Sorry, but this is beyond gross.
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April 2023 by Amy Warden
We really wanted to give this place a great star rating because we heard great things about it but I'm a stickler for cleanliness, hand washing and gloves when preparing food all of which DID NOT happen with the 3 cooks/waitresses that were working today. They went from handling money, taking orders with order pads, touching their face for sniffles, pushing their hair out of their face directly to grabbing buns, lettuce and other condiments to put together tenderloins/burgers not once washing their hands or putting on gloves as they handled ours as well as other people's food. For that reason, I only ate the fries because they weren't touched. My husband ate the rest because well he doesn't care if he gets sick or not. He did say the food was good so there is that and the staff were really nice. They just need some serious education on washing their hands!
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January 2023 by Judy Neal
The pharmacist's take time to explain your prescriptions and will help with OTC medicine. They have a rewards program. For non-prescripition items Military can receive a discount.
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September 2022 by Pam Davis
The food was amazing. Had the Tenderloin with fries, only $ 7.29 with tax. The sandwich is huge, waitress told us some people order a 2nd bun to make 2 sandwiches. Highly recommend for good food at a place with am old fashioned soda fountain.
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September 2022 by Aileen morganHunt
We came here for a small town lunch experience. The 2 ladies who worked in the food service area were extremely RUDE. When asking about a choice of soup off the menu board, stated didn't have any soup or sandwiches. Their walk in refrigerator was broken so on things from the grill. So what would those item choices be?? She was not interested in explaining. I guess that means hamburgers and fries? Wouldn't the ground beef have been refrigerated prior to cooking....but they don't have a walk in refrigerator....we ate elsewhere. On didn't even look at my husband just kept walking. Try China Cafe. Good food, large portions and friendly service!
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September 2022 by Carmen Luu
The ladies in the pharmacy are EXTREMELY RUDE! I get maybe you’re having a bad day… but I called 5 times this week. I found out her name was Darcy.Every time, they advised for me to call back the next day at X time then they tell me the same thing. I simply would respect if they could just say, we can’t help or I don’t know the answer.The worst part is, while being extremely kind and patient - I called back, the last times they just hung up and you could hear the phone slam. All I got to say was hi, I’m calling in for my grandma - didn’t even get one more word in… Simply just had a question regarding picking up meds for a family member? Don’t understand what happened to have a customer treated that way.Luckily, two stars because there is a male pharmacist who is extremely kind and said maybe it was their phone system. I knew was not… because I heard the phone slam. Twice. Unfortunately I had to write a review because there’s no reason to be treating anyone like that, especially if customer was not being complicated/rude and patient.Good luck to you but we will NEVER be coming back here. Not once had I had an odd encounter like that
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September 2022 by Joe Graham
Great prices for excellent food. Friendly service.
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June 2022 by Emi Soupene-Mulligan
Neat pharmacy with a nice gift shop and adorable vintage soda fountain
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December 2021 by Adam Kehn
Great tenderloin baskets, but a 40 minute wait for the food is unacceptable. The two gals working the counter have no business working in a restaurant. No follow up once the food came and no apology for the long wait. What a shame, the food is excellent and the prices fair.
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November 2021 by Monty D.
This is what a local diner is all about. Check out my pic of this cinnamon roll and cup of coffee at counter at the back of Montross Pharmacy. While the restaurant was busy with groups of locals catching up with each other, this out-of-towner was greeted promptly and cheerfully. While the cup of coffee was good, I'd go back any day, any time for that Cinnamon Roll. First, that's real butter and enough of it on the roll. My waitress heated the roll for me and the butter slowly, and seductively oozed into that roll. The aroma was sinfully good. I enjoyed each, and every, caloric ladened bite. Go ahead tell my wife and Doctor I went off restrictions - I'll be good next week. It's worth it. Also keep in mind their pharmacy. It may appear small but they are mighty when you need them. This is the place for truly personalized service that you won't get at branded pharmacies.
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November 2021 by Braillynn
When it comes to the pharmacy and the shopping experience, this place is a total 5/5 stars! When it comes to the food from the Fountain, it's also 5/5 stars. The reason I can't give this place a 5/5 star review though is that it seems like the older women who run the Fountain have an attitude problem, and it's pretty consistent. Wish they could fix that up because otherwise it's a stellar place and I eat there often.
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October 2021 by Joshua Fastert
I highly recommend Montross pharmacy. After my wife was hurt in a minor accident. The staff were more than helpful and came in after hours , on a Sunday, to fill a prescription. We are from out of town and had nothing but the best service
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August 2021 by Eva Scheppa
Well, we arrived Early To scope out the menu and decided we would eat there. We shopped a bit more and arrived at 1230. There are tables and chairs, but being from out of town, Wisconsin, we wanted to eat at the lunch counter.We were greeted with a demand that we sit at a table and chairs, because the spot on the counter needed to be sanitized and it would take a "long time" to dry.....Would have been better to.say, we have to sanitize this space. Would you want to shop a few minutes or sit at a table and we get your drinks until it dries? It's really all about customer service.WE ATE ELSEWHERE.
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July 2021 by Gayla S.
Went in looking forward to the nostalgic experience. Waited a few minutes for a table. Moved to a smaller table to accommodate a large group. When the large group got service before we did, we walked out.
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July 2021 by Jessie S.
Traveled 3 hours from home to Winterset because my Mom ordered a custom-built table from a local, and I traveled with her to pick it up. The man suggested we come here for breakfast. It's kind of cool to see this little diner tucked into a corner of a pharmacy! Prices are DAMN cheap! Only $4.99 for a breakfast plate. Our waitress was hella grumpy. Like, on the verge of being mean. She was NOT having a good morning. Maybe she was overwhelmed, but sheesh. We almost left until a customer moved at the counter so the 3 of us could sit together. That was very nice of him. I didn't even order coffee because I was afraid to ask our waitress for cream and sugar. Food was good, tho! Very good pancakes. I wanted to ask for peanut butter but I never got a chance. The 3 of us ate for $17! Can't go wrong with that! I doubt I'll ever come back because I never travel out this way. But if you're looking for a quick, cheap breakfast; this is a good spot.