Goodwill Industries of Kansas is a popular store that many customers enjoy visiting. The store is generally praised for being clean and well-organized, with friendly staff in locations like Andover. Shoppers often find good deals on items such as dress shoes and tennis shoes, with some customers reporting they found brand-new-looking shoes at affordable prices. However, some customers express concerns about the store's management and organization. There are complaints about employees rushing to put out new donations, making it difficult for shoppers to browse and purchase items before they are taken. Some feel that donations are not always handled properly, with questions about what happens to the items after donation and whether merchandise is sold online or kept for employees. Customers also mention issues like empty boxes on shelves and increased prices during difficult times, which can be frustrating for those relying on affordable shopping options. Despite these concerns, many customers believe the store offers good items and suggest giving it a chance, especially if visitors look past the negative reviews. Overall, the store is seen as a place with potential, but improvements in organization and management could enhance the shopping experience.
Place is very open, organized, and clean. Staff was very helpful and welcoming.
December 2022
This is the best Goodwill in the Derby-Wichita area.
November 2022
Enjoying going to most goodwill, the one in Andover is usually clean, staff are friendly, but have noticed, not just Andover, but all goodwill will have boxes with nothing in them! They really need to make sure that there is something in the box and not sit an empty box on the shelf!
