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July 2024 by Ray Gilbert
I used to work at an O'Reilly's in another town and did inventory at several. These guys are great! Some of the best I've been around.
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June 2024 by Cody Carson
I received the best service I've ever been given at any O'Reilly's I've ever been to my whole life at this location. A guy named Levi helped me and ended up leading me into solving my mechanical issue and saved me alot of money! Knew his stuff and was able to navigate our conversation and really made me wish I'd had started there! Sure would have avoided the run around I got at the shop and other parts store I had been to and money spent on stuff that didn't fix the problem! Thanks guys and I hope I got his name rite cause he deserves to be known for being so good helping folks!
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May 2024 by Candi Rockett
I cannot thank the two guys who were working late tonight. They went above and beyond helping me with my vehicle. I had several things I needed help with including finding the right filter with a matching socket. I had lost my original socket but after looking at my vehicle and matching the right one we got it. Then remembering I needed windshield wiper fluid they let me know their wipers were on sale...bogo. Now I love my bogo but boy do I hate changing wipers. These guys had the new wipers on my car in less than 5 minutes. Just incredible. Helped this tired lady out. Thank you so much for all of the help. ***Also, they were helping other people while I was trying to get my ducks in a row. They were just awesome.
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May 2024 by Braeden Shipley
Very helpful staff
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April 2024 by ALYCE STONE
I forgot to get his name, but the associate that helped me April 18, 2024 was so kind and fixed my mistake without making me feel embarrassed. As a woman I'm used to being talked down to when I get help with my vehicle. But I am always treated with respect when I shop here. He exchanged my purchase fast and even installed the ball hitch for me, while he had me wait inside out of the cold. I am always happy with the service I receive at O'Reilly's.
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March 2024 by Chris Buser
I’m so impressed with O’Reilly Auto Parts in Andover! I had the oil changed in my car, & when I was there, they told me I needed an new air filter and a new cabin air filter, that would almost double the cost of my oil change!! I stopped at O’Reilly’s and the gentleman there, priced out both filters, at half the cost of where I got my oil changed, & then offered to put them in for me at no charge!! What wonderful customer service!! Thank you O’Reilly Auto Parts!! Great store & even better customer service!!
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March 2024 by Bryan Pearce
Great sales guys!
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January 2024 by J Nagel
The people at the Andover O’Riley’s are always helpful! But this weekend Levi and the other guys went above and beyond to help me get a headlight changed in my daughter’s car despite a complication. Thank you for your assistance!
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January 2024 by Heather Bradshaw
The gentleman that helped us was amazing. It was freezing outside and he was able to help secure my daughters fender.
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January 2024 by Sherri Kelsey
Had to go buy windshield wipers and the guy was so nice to come out and put them on and show me how to change them as I've done before ou re but these were hard for me to pop off. Thank you
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December 2023 by Kathryn Franklin
I just received the best customer service today at this store. Carter promptly greeted me as I entered the store and was extremely helped. He took the time to find the correct bulb that I needed for my rear tail-light/turn signal. It took two attempts but he made sure it was working properly before putting everything back in place. He then found the correct windshield wiper blades that I needed and promptly installed those for me. He was friendly during the entire process. I hope O'Reilly's realize was a star employee they have!!
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December 2023 by Pete Damico
The gentlemen at O’Reillys have always taken good care of me. But super impressed/grateful for today’s experience. Just left there, and I met a young man named Levi… Levi went above and beyond in customer service. Found the right wiper blades for me came out in the rain and put them on for me and was super helpful and very well spoken. I will be a lifetime customer. Give him a raise!
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September 2023 by Maria Loon
This was my first time at O’Reilly Auto Parts! Wow was I blown away by the customer experience! Russ was so kind and helpful! I was in a pinch with a bad battery and he made my day. Thank you!!
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September 2023 by Ann Farlow
Great experience for what I needed had a engine light pulled and the assist manager was helpful in explaining to me what the code was and even printed out information for me.
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September 2023 by Steven Kosmicki
Very knowledgeable employees who were very helpful with finding the part that I was looking for today! They didn't have it in the store but were able to get it within a few hours.
