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January 2024 by Julianne Jackson
Chris Taylor - State Farm Insurance has been not only helpful but also so kind. Communication is timely both via phone and email! They are willing to answer any questions I have. I can’t imagine using anyone else. Special shout out to Rachel! Rachel has helped us navigate all things insurance. She is very responsive, kind and informative!
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December 2023 by craig cummins
Great service. Prompt, polite, knowledgeable. was able to get a new policy written at a great price for car and home in about a half an hour. Definitely would encourage anyone to check out this agency,
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August 2023 by Megan
Extremely helpful staff. Rachel was fantastic and easy to work with. I'm already glad to have changed, knowing State Farm is behind it is only a bonus!
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August 2023 by Hilary Holt
This office is full of incompetency. Rachael mis quoted me and instead of telling me WHY her quote went up she just kept grabbing her head and saying I don't know what happened but it went up like way up and I don't know why clicking different things on her computer kept saying she doesn't know what happened. Well my time is valuable and I had to go so I just went with it whatever have to have insurance. Well here we are a couple months later my son wrecked while learning how to drive my father called to check on the coverage on this car and was told my Renee that it has full coverage with a 500 dollar deductible. I didn't think this was correct but then it dawned on me this must be the mis quote Rachael must have put Collision this has to be the reason why my quote went up. So now we are to Monday went to the actual office now was dealing with Rachel again and she reiterates what Renee told my Dad on Friday full coverage with a 500 deductible. Great! Went made my appointment with Strong got the police report dropped it back off and then about 30mins later Rachael didn't have the decency to CALL me and state her "misread of the screen" she hid behind a text message. So now 2 Representatives of Chris Taylor State Farm office have "mis read their screen" and gave VERY false information! Then when I stated to Racheal that I am starting to question the competency of this office because she misquoted my quote too I guess they have a hard time reading there....now she knows why her quote was wrong but 2 months ago while grabbing her head in confusion she didn't know what happened. I will be finding an agent to switch to this has been absolutely ridiculous and I'm sure Chris will reply to this post and not give a phone call while he hides in his office every time someone is in there horrible horrible individuals over here!! I really hope that State Farm the corporation gets involved here and does some type of investigation or training to fill in this gap of his Representatives not being able to read the and giving us false information.
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June 2023 by Karen Blunt
Chris and his staff especially Rachel are simply the most caring and supportive! They are very hands on and it’s just amazing how much they care! I’m
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April 2023 by Ralph Dickey
Chris Taylor and his staff have always gone out of their way to help us with our insurance needs and been able to answer questions without hesitation.
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March 2023 by Julie W.
This office is professional, helpful and just great to work with.
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October 2022 by Edward Mulholland
Every interaction with Chris and his staff has been positive. They are quick to resolve any issues, from switching coverage from one car to another to looking at ways to bundle policies and reduce costs. They are polite, competent (which I highly value!) and really have the customer's best interests in mind. You really get the family treatment from Chris and the team.
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September 2022 by Chuck Osborn
When my Chevy Equinox was totaled due to the other driver’s error, Chris Taylor and his staff (especially Rachel) worked and worked to ensure that I was fully compensated. They did a great job! I received a very generous settlement and my rates didn’t go up a penny. I strongly recommend Chris Taylor State Farm!
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August 2022 by Jennie Bowen
Very friendly and knowledgeable staff
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March 2022 by Casey Martin
These guys are the best!
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January 2022 by Jennessa Stevens
Tara was super cool!
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August 2020 by Taylor Merklein
Always a pleasant experience working with Chris and Ryan. When I wrecked my car, I called Chris and everything was taken care of for me very quickly. As a working mom with little extra time, it was amazing to not have to battle getting my car fixed, claims, etc. Highly recommend!
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July 2020 by Jordyn Mize
Tara was very helpful and quick to respond to my slightly unconventional situation.
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July 2020 by Billy Shenkner
I was just looking to switch vehicles only had such a good experience with Tara i ended up switching vehicles and my home she took care of everything if i had a question and she didnt know the answer she found out and got back to me ASAP highly recommend!!
