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December 2023 by katie favazza
DO NOT GO HERE! Don’t waste your time or money going here, go to the Atchison Express Lube instead! I wish there was a 0 star option because the service was horrible. I came in for a simple oil change, and it took 2 hours. After the oil change, they informed me that my car wouldn’t turn on because it was a bad battery…I’ve had the same battery for 2 years and have never had a problem with the battery. They charged me for the most expensive oil change along with charging me over $100 for a new battery. The battery in my car already had a warranty on it from AAA, but the employees wouldn’t let me call AAA because my car was already in their garage. When I went to check out they they almost charged me twice for the battery replacement, so we had to start the whole process over again. I will never come here for auto care again
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November 2023 by Eric K.
I have been sitting for 2 hours and 45 minutes waiting for a routine oil change. It's still not finished.When I first came in - I was told "you're next, should be about 20-30 minutes."This is a ROUTINE OIL CHANGE. In what world does it take 3 hours?! It's true: Small town. Even smaller minds.
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July 2023 by Gus Goodwin
I dropped my tire off for a simple patch job with them saying it would take around an hour and a half. Now 4 hours later my tire hasn’t even moved from where I put it.
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June 2023 by Chrissy Cosgrove
Pleasant experience all around. Helpful and friendly staff
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April 2023 by Michael Alvarez
Do not recommend, worse service ever. If you need something done with tires go to dillons tire!Service: Tires
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November 2022 by Chuck
Unprofessional and lazy staff, terrible customer service. Watched a technician struggle with a tire a repeatedly yell and curse.Service: Auto tire replacement
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September 2022 by Sabrina Dudley
Great job with complete oil change and new tires for my Mom’s car! Team was very professional and friendly.
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August 2022 by Juliana Holihen
ROBBED me of my car keys.One of my lug nuts wouldn't come off so they told me it was policy to have my car towed. They said they would not give me my keys until the tow truck was on Walmart property. The lug nut was stripped during my last visit to this Walmart, and I know because I don't change my tries and I don't have the strength to strip a lug nut.So not only did Walmart strip my lug nut, they illegally held me HOSTAGE on their property and never paid for the $70 tow or the money I spent to get someone to get the lug nut off.Unless you want to feel trapped in the worst place on earth, don't trust Walmart to take care of you or your car.
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July 2022 by Prentice
Drop off and go. That's the best thing about getting tires here. Leave it. Go get some grub. Do some shopping. BUT Make sure they have your correct tire size when you get there.....even though they say ' yeah, it's in stock ' when you call....that's not always the case.The employee's have always been nice and helpful each time we've had a vehicle in there.
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July 2022 by Tonya Cochrane
Tire repair. NOBODY else there getting work done. Took 2 guys right at an hr to repair one hole in a tire. 1 played on his phone almost the entire time. Then for 10 minutes was waiting for paperwork to go through as watched the guys stand around and laugh and talk. No reason for this. Was told one was even the mgr. Highly do not recommend.Service: General repairs & maintenance
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December 2021 by Jenny Lawson
Had an appointment at 9am to get 2 tires put on..Went up to the desk at 945 to check on how long before they were done just to be told they couldnt do the tires because my window wont roll down..No one bothered to tell me this the whole hour I waited for my car and yes I was there waiting right in front of all the workers at the desk and not 1 word to me until I asked
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December 2021 by Holly Reeks
Could not live the van because the weight capacity was too heavy on it, they could have told us that like an hour before we're already still there.
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August 2021 by George Baugh
Slow, incomplete service....but cheapest oil change around
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May 2021 by Chance Crawford
Theres a limit to what they can do but its all done quickly and well
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May 2021 by David Hebert
Not only did they forget to save my appt that I made two weeks ago, but they kicked me out of the store in the cold "due to covid" even though I was about to spend $430 with them. Took my money to a local person that let me wait inside the store. Lesson here is, take covid hysteria over the top and lose money. Nobody wants to deal with that kind of paranoia.
