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August 2022 by Crazy.Journey.Again
If I could give this place zero Stars I would, but here we are with a one-star rating. The owners, Janice and George byfield, are crooked and shady and rude. I rented a storage unit from them, paid my rent every month, and then they messaged me one month telling me I had not paid yet when I literally had a bank statement showing that they cashed my check. They wanted to be belligerent through text message and I had to show them proof that I had paid. Then within the first couple of months of renting from them, my unit flooded. The water stood there for so long that the pallets that lines the outer edge of the storage unit on the inside had molded and rotted. I got them replaced and asked for the rest of the pallets that I was told would be provided, they never were. I was also told by George that he fixed the issue so it would not flood again and he left it at that. Fast forward to current day, my unit flooded again and his wife adamantly refused to even try to remedy the problem or even stop by to take a look at the unit. I have several hundred dollars worth of damages to a full bedroom set of furniture including a mattress, dressers, and end tables. The wife told me to shut up on the phone, then George said he was going to illegally change my locks the very next day which he can't do since my rent is paid up. They're crooked and shady and don't take care of the units. Do not rent from them!
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June 2022 by Lady A
If I could give this place zero Stars I would, but here we are with a one-star rating. The owners, Janice and George byfield, are crooked and shady and rude. I rented a storage unit from them, paid my rent every month, and then they messaged me one month telling me I had not paid yet when I literally had a bank statement showing that they cashed my check. They wanted to be belligerent through text message and I had to show them proof that I had paid. Then within the first couple of months of renting from them, my unit flooded. The water stood there for so long that the pallets that lines the outer edge of the storage unit on the inside had molded and rotted. I got them replaced and asked for the rest of the pallets that I was told would be provided, they never were. I was also told by George that he fixed the issue so it would not flood again and he left it at that. Fast forward to current day, my unit flooded again and his wife adamantly refused to even try to remedy the problem or even stop by to take a look at the unit. I have several hundred dollars worth of damages to a full bedroom set of furniture including a mattress, dressers, and end tables. The wife told me to shut up on the phone, then George said he was going to illegally change my locks the very next day which he can't do since my rent is paid up. They're crooked and shady and don't take care of the units. Do not rent from them!
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September 2021 by Miquelle Todd
This storage unit is huge and so inexpensive compared to others in the area. No gate, no code and no time restrictions when the unit can be accessed! The owners of the facility are also very nice and a pleasure to work with.
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June 2018 by Matt H.
Very friendly and clean facility with state of the art security system. Brand new ice-cold climate controlled units. The site manager there is almost always available if you have any problems.
