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March 2024 by Lisa Howell
Waited for our order for 30 minutes. I was told that there was a mistake and that they would remake it. Waited again. Asked if it was about ready 20 minutes later and it hadn't even been made yet! Really sad. They have been good in the past, something must have changed.
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February 2024 by Jesse
Fast. Hot. Friendly driver, Chris.
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February 2024 by Steven Ohlson
This dominos frequently gets my orders wrong. This particular occasion really made me mad. Spinach and feta pizza. Burnt, late and red sauce instead of Alfredo. Sure, they credited me a pizza, but ideally you want it right the first time, which is rarely the case.Update: tried to retrieve the owed pizza and the guy said they have no record of it... Go figure. The need a new staff.
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January 2024 by peyton hunt
I called up there around 6:45pm (which is prime dinner time) and I was put on hold for over 20 minutes. I then had my dad call and we are still on hold. These bums working here need to either quit or start doing their job. SO LAZY!
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January 2024 by J.R. H.
If I could, I would give ZERO stars! This place is a joke! Should be shut down! They put you on hold and never pick back up. Everyone should call dominos corporate and get this place closed!
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November 2023 by Debra Vertelka
Great pizza! One of the best pizza places in basehor. Order online they don't answer the phone.
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September 2023 by Gary Baker
Ordered at 7.15pm on a Friday night.According to their “tracker” app the order was ready at 7.49pm. Order didn’t leave the store until 9pm, getting to us around 9.15pm. So 2 hours from ordering to delivery. Driver was polite and apologetic, that’s the only reason for 2 stars instead of one.Also paid extra for 4 additional sauces but no sauces at all (even the free ones) with our order.
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June 2023 by M Beach
If i could give 0, I would. We ordered online. Drove 40 min to pick them up. When we got there they told us they canceled our order. They said they would remake it and we said ok. So we went and got gas and washed the vehicle. Got back 30 mins later to find out they still did not start our order. Then they wanted us to pay again for the order and we got charged on our cc twice. Last time I come here. Completely horrible experience.
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June 2023 by Kody Willnauer
Owner needs to staff the store correctly. Ordered with an 18 min estimate. Came in 30 min after order and they said it wasn’t even started yet. I just asked to cancel. Owners: do your job your staff can succeed at theirs.
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May 2023 by Grady S.
this place is a joke, I've waited on hold for over 2.5 hours finally had enough drove up to the store and there was one guy working as I go inside the phones ringing and he just ignores it. I said I've been trying to get ahold of you guys for over 2.5 hours. he said my bad only me working here if it wasn't for my kids I'd walk out mannnnn. as he looks drugged the hell out. I call over 15 times tonight each for 5/10 mins and the phone was picked up 4 times and hung up. the dude working in the store is a joke of a man 0 star rating !! pamf
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May 2023 by Melissa L.
Ordered a pizza online last night and it still hasn't been made at closing time which was midnight. I have been on hold and no one will answer or pick up to let me cancel the pizza. I am still on hold. I don't know if they are delivering the pizza or have went home. I think this is my last time ordering there. This is just too much.
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May 2023 by Susan Diviak
I was having issues with the app as i frequently due. Stopped into this dominos to pick up 6 pizzas for a 7 years olds birthday party. I could only get $6.99 said i could only do online. Again app wouldn't work. Then got it to work and wouldn't let me pay cash at the store cause order was over $40. Store employee went above and beyond to help me. I didn't get her name but she was pregnant and I did tip her well. Shout out to Basehor Dominos. Your store and the Pittsburgh Kansas store rock. Best customer service. Overland Park location at 110th could use some lessons in customer service.
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May 2023 by Brooklyn Sawalich
WORST service ever. Tried ordering online for delivery and we've been waiting for over two hours. Tried calling them and they won't answer their phone at all. Absolutely ridiculous service.
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April 2023 by Krista Nicole Brown
If you don’t have delivery drivers then take it off the app ?
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March 2023 by Drew Peterson
Order 4 simple large pizzas at 432 pm. Finally got pizza at 609pm. Employees very unfriendly. Would not recommend to anyone and i will not return. Pathetic
