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April 2024 by Matt
Food was good and hot, delivered quickly.
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April 2024 by jennifer Hardman
Damn it..... I should have known better because "our" pizza hut generally sucks!!!! Welp they did it again. I cant believe anyone would find it acceptable to send out a cracker pizza, no sauce, no cheese. Dry as hell terrible pizza. Damn you Bonner pizza hut you guys SUCK. GET A
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April 2024 by Helen Brewer
Thiefs at their finest! Charged us 11 times for an order before asking us to use a different card, which they also charged for our single order! Charged 12 times for 5 pizza's. Accidents happen. BUT trying to get the charges reversed and the money back in my account is a joke! The call center can't help you and the store just doesn't answer the phone? Over $800 STOLEN and not returned!! Poor customer service, and thiefs! DO NOT USE THIS STORE, CALL DOMINO'S!!!!
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February 2024 by Archie D Roudybush III
I've been eating at Pizza Hut for 40yrs. Great food and good people.
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February 2024 by Lealynn Angel
We,ve haded had pizza Hut 4ever. & when we seen neighbor guy getting pizza delivered .I was ordering that nite.bc I was told they don't no more uugg someone told me Wrong ?? But now happier. When I ordered it .I missed the flavor so much I forgot how it tasted. Super Good ??. & only took 30 mins. During day b4 super bowel Yeah . I will continue to order.bc I Love pizza. ???? & Ate it so Quick I forgot to take pics. Lol
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February 2024 by CJ KC
Not sure why but the pizza is not the same. My crust was different from the other times I have ordered from different locations. The pizza was NOT good and my crust was SOGGY. My other crust was “doughy” when it should have been crispy. Called to inquire about the discrepancy and was told that since I “viewed” the pizzas then there’s nothing they can do. Will go to a different franchise next time. Don’t waste your time or money.
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February 2024 by Chris See
Not sure why but the pizza is not the same. My crust was different from the other times I have ordered from different locations. The pizza was NOT good and my crust was SOGGY. My other crust was “doughy” when it should have been crispy. Called to inquire about the discrepancy and was told that since I “viewed” the pizzas then there’s nothing they can do. Will go to a different franchise next time. Don’t waste your time or money.
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January 2024 by Derryn Blendall
90$ for delivery pizza and they forgot half the order for a blind person than told us we had to pick it up if we want them and we can’t get a refund.
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January 2024 by Dovey Marie Designs
The 2-liter from my order was missing. When I called the store to let them know, we were told they were much too busy to send it out. (Even though we paid the delivery fee and tipped the driver 25%)Cory (the person we spoke to) did offer a $10 dollar credit to add to my Pizza Hut account. Which was way above the value of the bottle. The issue was we had to spend the credit within the next 30 days. We only ordered Pizza as a special occasion, so there was no way we would order again in 30 days. I told the employee this and asked for a refund for the 2-liter. His tone changed to relay annoyance and he told me the manager would have to send it to corporate to get it approved. I told him that was fine, asked his name, and said thank you. That is when he hung up. No 'thank you', no 'sorry about the trouble of having to eat a pizza with nothing to drink', no 'bye'. Hopefully, I will see the refund, but I was disappointed with the customer service. It would be one thing if I was being angry or rude, but I wasn't. I was trying to be understanding, but the proposed remedy did not work for me. Just know, if you order from here and your whole does not come, you are just out of luck and will be treated as if you did something wrong if you ask for your money back.
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November 2023 by Jennifer McMahon
Delivered wrong order two time. Third time..not so great, we received undercooked pizza. YUCK
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October 2023 by Tony
Don't do delivery they use door dash and what should be a 10 or 15 minute drive takes them an hour
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October 2023 by David Dearth
My NY Yorker Pizza was way over done and stiff as a board.
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August 2023 by Diane O'Nele
This Bonner Springs Pizza Hut location has amazing customer service and they make a great product in the tome they say they are will!
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August 2023 by Paula Pape
Order was perfect and arrived on time.
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June 2023 by Cheryl Outland
Excellent delivery experience. Placed order by phone, it arrived right on time, and everything was delicious. Such a thoughtful Pizza Hut delivery person too—she thought to bring paper plates and things we would need since we’re staying in a hotel.
