Steve Faulkner Ford is a highly regarded dealership known for its helpful and professional staff. Customers appreciate the transparency of having prices listed on the website, making it easier to find vehicles within their budget. The sales team, particularly one representative, has received praise for being courteous and knowledgeable, ensuring a positive buying experience. The dealership has also shown exceptional customer service in times of need. One family expressed gratitude for being provided a loaner vehicle after their car caught fire, highlighting the dealership's commitment to supporting customers during emergencies. Another customer shared a positive experience with the service department, where quick action was taken to resolve issues with a used vehicle, including covering repair costs and providing a loaner. Overall, Steve Faulkner Ford is recognized for its reliability and dedication to customer satisfaction. Whether purchasing a vehicle or needing assistance afterward, customers feel valued and supported by the friendly team at this dealership.
Fantastic experience With my Bronco purchase. Jeff Lassman was responsive and made it incredibly simple. I indicated to him what I needed and he made it happen. Great experience!
April 2026
10 Miles south of Chanute, the inside Dooley wheel on my Freightliner Motorhome blew out. The resulting damage also took out the ride height valve and piping. We arrived at 1 o’clock and by 4 o’clock. We were on the road with a new tire and a repaired air system valve. Jake, the manager was awesome.
March 2026
Steve Faulkner Ford's a great place to go when your vehicle is not running well and you need some technician to look at it. They did a fantastic job finding the problem and repairing my vehicle in a timely manner
