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November 2023 by Cody Chiles
I would not recommend buying a car from here. Very Dishonest. I had a review on here 7 months ago and for 7 months I never got my call returned after leaving multiple voicemails to the owners. Very Bad business ethic.
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October 2023 by Caitlin Ney
Troy tunnel was great!! Worked with us on the trade in got us in something we wanted great deal! Great people!
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September 2023 by Jen Ferretti
My sales person was Troy Tunnell, he was so kind and understanding of my situation and helped me get not only a great car BUT the exact Car that I wanted. I highly recommend Lubbers Cars for your next purchase.
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August 2023 by Google user
Lubbers was awesome! We drove an hour to come look at a car, which they hid in the back for us so noone would take it before we got there. They gave us an amazing deal, which included a warranty, free oil change and filled up my tank. They were quick and a pleasure to work with. 10/10 I will recommend them to anyone looking to buy a car and the next time I'm in the market, we will be back.
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August 2023 by Dallas Ross
Lubbers was awesome! We drove an hour to come look at a car, which they hid in the back for us so noone would take it before we got there. They gave us an amazing deal, which included a warranty, free oil change and filled up my tank. They were quick and a pleasure to work with. 10/10 I will recommend them to anyone looking to buy a car and the next time I'm in the market, we will be back.
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July 2023 by Natalie Maddox
Literally the worst place to get a car. I have had my car for 3 years now and have put over 3,000 dollars in repairs for it. They won’t even let me go back to trade it in for something else. I’m fed up.
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June 2023 by Sherry Ibrahim
Website lists inventory, offers chat option. Chat option lets you select sales or service. I chose sales. Lauren N would neither confirm nor deny if the specific inventory item was available. She only wanted my contact information so a salesperson could contact me to "give me the most up-to-date inventory items which match my criteria" which is code for "sell me something I don't want" based upon more than a dozen experiences I've had in the past two months. Frankly, I'm tired of being hounded by salespeople who refuse to listen to what I say. She offered that I could call the dealership, but there's a reason I'm online and not on the phone. She would not give me any other option. After I ended the chat, she followed with "could have a sales person confirm if it was on the lot". Well no freaking kidding, WHY DO YOU THINK I CHOSE THE CHAT OPTION FOR SALES. If I could give 0 stars for their website service I would. I was hoping the small town dealership might have a better sales department, but I'm not driving out there to be treated the same way I was online, that's for sure. Whatever happened to salespeople who listen and want to do right by their customers instead of bullying them into looking at anything that shares 1 characteristic with their long list of specific needs? So far the only one who's listened to me is Longbine out in Emporia.
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June 2023 by Jennifer Lutz
Changed my rating. The only honest person working in the shop we trusted was fired. There was a reason I took my Ford to the Chevy side. I have had issues in the past with Ford shop telling me I didn't know what I was talking about.
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May 2023 by Danielle Cox
Check engine light came on in our car, called mid to late April to get on their shop schedule for repair as we still had our warranty through them. Shop said they were too busy to get us in until 5/22/23. Took our car in and they call us a short time later to say it will cost $135/hour to work on our car bc we no longer have a warranty. Conveniently, our warranty expired 5/13/23. After this happened to us and talking to family/friends, I’ve found this happens more often than not. Beware! We will never be buying a car from here again.
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March 2023 by Troy Wells
Bought my first Chevy Trailblazer from Lubbers. They are always great to deal with, and I would tell everyone to go to Lubbers if you would like a great experience. They treat everyone with great respect and go out of their way to make sure you are satisfied.
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February 2023 by Sam Jones
My daughter took her car here for repairs. The service was excellent, and all the employees were very friendly. When we picked up the car the bill was actually $49 lower than the estimate. I would highly recommend this business.
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February 2023 by Adam Simmons
I recently purchased a vehicle from Lubbers. The experience was easy and a breeze. Ron Lubbers was extremely helpful and is a great salesman. I will definitely be buying from them again.
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February 2023 by Pam Montenegro
Matt lubbers was great my kid and myself went and got cats the same say has a few problems they were willing to fix. However the machines in the back don't seem to listen and ws the job done correct to me the poublems dont seem hard to comprehend however my daughters car went in supposed to ne one week turned into 2 weeks my van was supposed to be fixed however stil smells the gas and and runs funny. Having very mixed feelings
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December 2022 by Rocky Meyer
Bought my Escape at Lubbers in October. Love my car, they worked an honest, fair, and excellent deal. My payments are what I can afford, my interest rate went way down from my prior car, and everything was clear and simple. This is my 3rd car I’ve bought from them over the years. Everytime I try another dealer in Wichita I am disappointed and often get lied to or sold a cruddy car. I’ve learned my lesson and will only buy from Lubbers now.
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December 2022 by April Shankles
Bought a truck here and we'll be back for our next vehicle. Jake is a great salesman.The service guys are fantastic. I recommend this place for vehicle purchases or service.Ford rules!
