Prescription Shop & Home Medical in Coffeyville, KS, is known for its excellent customer service and wide range of prescriptions and home medical supplies. The pharmacy staff is friendly, accommodating, and knowledgeable about medications and their interactions, providing helpful explanations and quick service. Customers appreciate that their prescriptions and equipment are generally received in a timely manner, and the staff strives to resolve any issues effectively. The shop also features a charming boutique with unique gift items and greeting cards, and it serves as a USPS drop-off location, adding convenience for shoppers. However, experiences with the medical equipment department have been mixed. While some find the staff slow to act, impersonal, and sometimes insensitive or unprofessional, others have encountered rude behavior and a lack of knowledge regarding equipment. There have been concerns about staff discussing clients' accounts openly and appearing overwhelmed or unsure of equipment status. Additionally, some customers have found the drive-through staff to be snobby or crabby, which has affected their overall experience. Despite these issues, the pharmacy services are highly valued, and many appreciate the staff's helpfulness and professionalism in the pharmacy department.
Picking up prescriptions has never been easier. My order was fast and the employees were kind and helpful. They answer any questions you may have. The facility is clean and smells fantastic with products from Bayberrie's.
June 2025
Stopped in to get some contact solution. As soon as I got into an aisle, someone in the pharmacy asked if they could help. I had contact solution and a lens case in 60 seconds after entering the store. I wish all pharmacies were like this.
May 2025
Haley is my favorite person there! She's super sweet and always takes care of us quickly. Been a customer for 15 years!
