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July 2024 by travis gilbreath
Better than us cellular, thanks a bunch nex-tech.
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July 2024 by amanda Gilbreath
Mikaela is awesome and such a sweetheart and went way out of her way to help meet my cellular needs . Way better than us cellular
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July 2024 by William Beachly
Mikaela Dean was an excellent representative and explained your services well
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July 2024 by Moochee McAdams
Got a new tablet today with my mom, Mikaela did really good at explaining the benefits of the tablet and service plans for the tablet I highly reccomend nex-tech wireless for any phone or tablet or even service plans.
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July 2024 by Destiny Flavin
Very helpful, quick service, knowledgeable. Highly recommend!
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July 2024 by Terry Benyshek
I went in today to upgrade from an Android to an IPhone Pro. Mikaela was amazing & very helpful and answered all of my questions! We are very happy with the service that was provided to us!
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July 2024 by Kortnie Haney
We worked with Mikaela to set up our phone plan for the first time. She was so nice and super helpful to explain everything to us and what to expect as first time users.
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July 2024 by Trevor Allen
Mikaela was super helpful helping us set up our phone plan for the first time. She discussed plans and upgrades that were available and helped us get the best deal possible.
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July 2024 by Paul Cox
Came in today and got a new IPhone 15 pro. Mikaela was wonderful and very helpful. She found a plan that works for me at a great price! Took the time to go over everything with me and my options. A++++ I took the phone while she was busy. So she’s just concentrating. ?
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July 2024 by Judy Freed
Mikaela in Concordia did a great job! Was very Helpful
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June 2024 by Blane Payeur
The staff was very helpful. Easy experience starting a new plan and getting a new phone.
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April 2024 by Jacob Erickson
I had a amazing time in there getting my phone
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January 2023 by Nicole Luedke
Poor service! Staff was not knowledgeable about products and I was sold wrong accessories for product I purchased.Nex-tech customer service was great to work with in getting my issued corrected. Much appreciated!!
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September 2022 by Chris Cunningham
Knowledgeable and friendly staff!
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April 2022 by Nell
To say the customer service was poor is an understatement. The two employees couldn’t be bothered to do their jobs or to unplug their cell phones to charge the replacement phone I was purchasing. I spent over and hour in the store waiting for them to “setup” the new phone. They told me it would be another hour so I went back to work. Returned at 5:15p to pick up the phone to find out nothing had been done. They decided it would be after 6p by the time the setup was finished and told me to take the new phone and only phone home to set it up myself. If this option had been presented to me in the first place I wouldn’t have wasted hours waiting on them. Then the next day I find out they need the old phone phone back. Why was this I not told this as they hurried me out the door to do their job for them?? This experience was incredible frustrating and a waste time. I would rather take half a day off work to go to another location than deal with those people again. If you can’t be bothered to do you job then find a different job.
