O'Reilly Auto Parts in Concordia, Kansas is a store that carries parts, tools, and accessories. They offer services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location can also resurface brake rotors and drums, build custom hydraulic hoses, mix automotive paint, and has a free Loaner Tool program. Customer reviews highlight consistently excellent and helpful service. Staff members are described as outstanding, kind, patient, and genuinely caring. They go above and beyond to help, whether someone is on a stressful road trip with a broken vehicle or needs a simple battery swap. Employees take time to listen, understand issues, and provide quick solutions, often fixing problems on the spot. They are also helpful over the phone in providing information and direction. Many reviews specifically praise the staff for being awesome, for making helpful suggestions that save money, and for providing compassionate service that turns difficult situations into manageable ones. The store is highly recommended for its awesome customer service.
I was recently at your store in Concordia. A young man named Ethan helped us and was very personable and helpful leaving me very grateful satisfied customer. Thanks again Ethan!
August 2025
We bought a used car and couldn’t find the wire for the high beam on the one side of our car. We looked everywhere. Izzy came out and he found it right away, put the bulbs in and fixed everything. If you go to O’Reillys, make sure and speak to Izzy he’s awesome!
July 2025
They were very helpful over the phone. I was able to obtain the information that I was seeking. Their assistance was able to direct me to solving my situation.