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September 2022 by Adora Tobias
Every time I call up there for Kelly A. SearsAka the Assistant Branch Manager she never knows what she’s talking about. It’s annoying especially when coming to my bank account and the money they owe me and she always has a attitude when we’re on the phone like she doesn’t want to help resolve my issues. She constantly tells me on the phone “I don’t know what to tell you” or never answers my questions and it’s always an “I don’t know”- for a manager? She’s extremely unprofessional.
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January 2022 by Jarrod Ornelas
Some lady set my appointment time during the hours that they are closed and now I've wasted a drive to get here
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January 2021 by Liberty Archer
Aw it's a good place I think everybody enjoys it there and I think it's a good community
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May 2019 by F Herrera
This is the best branch of any bank I have ever used. They have always greeted me by my name. They have the best customer service.
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August 2017 by Sara Erb
I've been beyond happy with my switch to Bank of the West ... perfect balance between huge banks (impersonal, bureaucratic) and too small (not as competitive rates or technology) ... the folks at the Derby branch specifically are SO KIND ya'll. Banking shouldn't have to be a nightmare, and BofW proves it. Oh and bonus: they recently pulled are their affiliations with the Dakota Pipelines, talk about putting their money where their mouths are!
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May 2017 by Tequila Ridge
Not a fan of the Derby Branch. Very poor at communicating.
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March 2017 by Scott Hoffman
Like the bank. Staff is friendly even though there seems to be a high rate of turnover.
