-
January 2025 by Gregory Laffin
Great pizza, as always, but you guys gotta fix the estimated wait times online. I ordered two pizzas and was given a 19 minute estimated completion time. I got there at the 20-minute mark and the gentleman making the pizza told me there were still six orders ahead of me and it would be another 35-40 minutes. The nice girl at the counter apologized, said they were the only two people working, and that the website time estimates are never right. Both employees were very nice. This is obviously an I.T. problem and it causes quite a bit of inconvenience.
-
October 2024 by Jon Boyd Sr
Stopped in to grab a Soda. Haven't been to this location before. Associate's went out of their way to be Extra Helpful.
-
June 2024 by Trent Snowbarger
This review is for the gas station portion of Casey's- not necessarily the food or the customer service.
Do NOT stop here for gas. Their pumps are extremely dated and barely work, if at all. It it's cold out, forget it. You will be waiting a long time. A month ago my daughter and I both needed fuel and both stopped here for gas. NEITHER pump she or I pulled up to worked. I tried both pumps and two different payment methods. Just didn't work. This was the last straw for me. I'm urging everyone in Derby to quit stopping here until they can replace their pumps. Thanks for reading.
-
June 2024 by Alex Hromas
What type of gas station doesn't take care of its pumps. Second time I have tried to fill up here in 6 months and both times the pums don't work
-
June 2024 by Rick-Misty Wood
We always totally love their pizza here
-
April 2024 by Breanna Taylor
Several gas pumps are always out of service and/or keypads malfunction midway through transaction. If it does work the gas pumps extremely slow. I’ve lived near here for four years and it’s been this way the entire time.
-
December 2023 by Sarah Parks
I'm a dasher and get gas at this Casey's very often as it's on the edge of derby, so it's easy to hit on my dashes. Well this morning, shortly before 10:30 am I had a very poor experience for the first time.Typically this Casey's is great, but I'm usually here in the evenings, and the evening staff is MUCH BETTER than the morning staff.When I came in there was no welcome or acknowledgment, when I did come up to the counter the lady did not say anything to me at all. She talked to the lady next to me, and explained things to her as she walked up but completely ignored me, even though I was first. Then she was talking very badly about a employee/coworker, complaining about them directly in front of me to a coworker while simultaneously ignoring me, and as someone that's been in management for 10 plus years this is something you should never do. Even if you have a conflict with a co-worker or employee, you never talk bad about them in front of customers so I thought that was just very distasteful and horrible.At this point, she still had not acknowledged me so I finally just said can I please get $10 on pump three she still didn't say anything to me, but entered into the system, I entered my card and then my Casey's rewards number and she still didn't say anything, and it went through and I said thank you and walked out and she very snottedly said Thank You Back.Her name tag read christina, she was probably about 50 to 60 years old with shoulder length blonde/grayish hair and she was nice to everybody else around her except for me for some reason, and I have no idea why I've never seen her before, but like I said beyond that she was talking very horribly about an employee right in front of everybody which you should never do, and just completely ignoring me while also helping other people like I was invisible.The only thing I can think of is that I have bright pink colored hair and Tattoos so I did feel discriminated against. I will still come to this Casey's as it is on my route, but I will only do so on the evening shift now.
-
November 2023 by Brooklyn Alderson
At least 4 pumps always broken. If the pumps not broken the card reader is, if the card reader does work than it takes 2 minutes to read it. Randomly pulls 100 out of my account even though I only spent 40, one time even overdrafted my account and had to call my bank and explain I only spent 40 dollars.
-
October 2023 by Casco Peteson
This place is a mess. Fuel pumps act like they're connected via dial-up or Pony Express. The lot has been a mess every time I've ever been here. Avoid.
-
October 2023 by brooklyn roles
At least 4 pumps always broken. If the pumps not broken the card reader is, if the card reader does work than it takes 2 minutes to read it. Randomly pulls 100 out of my account even though I only spent 40, one time even overdrafted my account and had to call my bank and explain I only spent 40 dollars.
-
October 2023 by Theodore Peterson
This place is a mess. Fuel pumps act like they're connected via dial-up or Pony Express. The lot has been a mess every time I've ever been here. Avoid.
-
October 2023 by Teddy Peteson
This place is a mess. Fuel pumps act like they're connected via dial-up or Pony Express. The lot has been a mess every time I've ever been here. Avoid.
-
September 2023 by Braeden Shipley
Great place to stop in quick
-
September 2023 by David Cousins
I've lived in Iowa where the corporate headquarters is and the people in Iowa are a lot friendlier than these people in Derby Kansas especially the people on North Rock
-
August 2023 by Curtis Baxter
$1.93 for a fountain refill, trash everywhere outside, chatting with each other inside instead of helping customers... Are you even trying to compete with QT and Kwik Shop? I'll go out of my way next time.
