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April 2024 by Jacob Patterson
This locations SUCKS!!! Tried coming here 3 times in the last month. EVERY TIME I get to the counter, they're out of 2 or 3 proteins, same with the toppings.... all of this after I've already waited in line for 15 minutes when there were only 2 people ahead of me. This place had turned me off Chipotle for good.
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April 2024 by Kim Jackson
I feel bad for the people who work at this location. There's always a long wait because they only have 1 person making the orders. I know they feel the pressure.
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April 2024 by john badley
Food was good and ready on time
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April 2024 by Mike McD
Like everyone else, I love Chipotle. However, it’s almost not worth it anymore. This location has become painfully slow, and I almost expect them to be out of chicken when I go now. The last 4 times in a row I’ve either left or had to wait for them to make chicken. Get your act together guys.
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March 2024 by Layne Merchant
Sometimes they knock it out of the park but most of the time they forget something I paid for. Hard not to be upset when I’m paying $20+ for one meal
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March 2024 by Sherrita Anderson
Jadyn was awesome, The food was delicious.
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March 2024 by David Darter
The dirtiest place I’ve seen. From the dining area to all the food on the floor in the open kitchen. Chipotle should be
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March 2024 by Brookelyn Ramsey
I usually love Chipotle, but this location was disgusting. Tables weren't clean, food on the floor, food all over the prep area, topping droppings mixed in with each other (corn and lettuce in the sour cream, cheese with the lettuce, etc). I ordered my usual bowl (carnitas, white rice, pinto beans, corn salsa, light sour cream, cheese, and lettuce) and while it tasted normal, I was instantly sick on my way home. I ordered my son a carnitas quesadilla and it affected him too. When we received his quesadilla, the foil wrapping had food from a previous order all over it and it was super greasy.There was only one person working the prep line, doing both meat and toppings without switching gloves (which should've been my red flag right there, but i was too hungry). There should be one person handling meat and one person handling toppings.Will most likely not be returning to this location unless these issues are fixed. They should be held to a higher standard especially for being in a very busy part of Derby.
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February 2024 by Dave Lesley
It would be no stars . This location has continued its downward spiral of food service. Filthy prep surface, employees come with nothing but attitude if you ask for anything. Didnt change gloves coming from back room dug rice out of my tacos with hand when they piled it in. Always happy to give you plenty of rice not meat. 11 dollars for two taco shells full of rice served from a dirty counter and dirty gloves. I walked over and threw it in the trash. This place is a joke. Never again and I use to love this place.
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February 2024 by Alexander Gravel
Common Chipotle. Nothing like a long hair pulled out of your mouth from your veggie bowl. Let's do better.
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February 2024 by Melissa weyand
Whole pick up order was incorrect. Label on a burrito said bowl, someone else's order was in our bag. My burrito was missing. My husband's burrito was wrong. You can't talk to a person when you call and the online contact doesn't
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January 2024 by Swank Inc.
Not near the restaurant it was 3 years ago.
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January 2024 by Tim Sallee
Always have to wait for your food. Need more workers!!!
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January 2024 by Summer Burton
Terrible. No pico no lettuce.... Course they neglected to tell us that till after we had ordered...2 hours left till closing and they couldn't or wouldn't make any. 2 employees stood at the line arguing. All that for the seriously high price of $36 with no drinks even won't eat there again.
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January 2024 by M Alcaraz
I love Chipotle, and never like to complain, but this complaint is for corporate. Please have 2 people on the line. Over the last year, 9/10 times it seems like one person makes the burritos start to finish….creating a long line. With price increases, staff.Also the lobby is constantly dirty.Once again, this is a complaint for corporate, not the hardworking employees who are overworked due to poor staffing.
