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October 2023 by Janice Hibarger
I went into Ulta Beauty to find a foundation. I had the best experience, Mel helped me try on different shades, helped me make a great choice, just what I was looking for! Mel provided excellent customer service and offered very helpful advice! Made a purchase and will return! Thank you Mel for making my day and my face!:)
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August 2023 by Kimberly McJunkin
Came here to price comparison and was greeted immediately. Someone did assist me and offered suggestions on a similar product. I have always liked the variety of products at the Derby store.
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August 2023 by Monica Stevenson
Lucas was great. Was in with my daughter and had a good experience.
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June 2023 by Heather Dugger
Very friendly staff, extremely helpful and understanding. I will visit again.
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May 2023 by DeAnn Newman
Love Ulta, has lots of makeup, hair products, perfume, everything a women needs. They have a rewards program too. Very neat clean store and employee's are very nice!!
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February 2023 by Nora Baker
Went in to get some basics and I was immediately greeted by a associate with halfway dyed purple hair, she ( or they ) was amazing and quickly told me about some of the sales.I was shocked since I shop at the Derby Ulta about once a week and no one has ever stopped me and told me about the sales and hardly talk to me other then a quick hello at the door. I believe her name was Sherri since that the was name on the checkout receipt.Thanks so much! Made my day when I wasn't expecting it too.
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February 2023 by Cindy Kegley
I rushed out to Derby after getting off work late to try to get to Ulta before they closed at 9:00. I got to the door at 8:58 and was told no even though all I needed to do was grab hair color, pay for it, and leave. I was told no that they already had the money out in the store was already closed. Call me old fashioned but when a store list their hours that they close at 9:00, that does not mean 8:58. (858 was off of my phone which is the standard time...). An employee was coming out the door right as I walked up to the door and told me that they were closed and I told him that it was 8:58. He knocked on the window to get the employee insides attention and she said no I'm not doing it.
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January 2023 by Kristen Knowles
Never disappointed with the variety of products and the wide price range. Products range from Neutrogena to Lancôme.
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January 2023 by Tiffany Blair
Clean organized store with friendly workers who are knowledgeable and willing to help answer any questions.
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November 2022 by kayla salyer
Extremely rude on maize rd .. so rude I really don’t ever want to go back.. Derby Ulta is my choice because the staff are kind an helpful
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October 2022 by Alexander Lewis
This ultra is so rude to its customers. Especially those of African American decent. I watch this one flamboyant young male look right at me in disgust. I am flabbergasted. I will never return to this Ulta again.
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October 2022 by michele cooper
Cost was exorbitant for a trim. If I had gotten a haircut and style or color, I would understand. But she just trimmed the ends and had me part my hair on the side.
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October 2022 by Alexander L.
This ultra is so rude to its customers! Especially those of African American decent. I watch this one flamboyant young male look right at me in disgust. I am flabbergasted. I will never return to this Ulta again.
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September 2022 by K Lee
Good store. Only one person spoke to me. She was very helpful and knowledgeable. Out of free gift for buying Tweezerman. Maybe take the stickers off?? Cashier wasnt happy that I asked about it. She did give me a different gift.
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September 2022 by milka roman
I got charged wrong for an item and I live pretty far from this location. I informed ulta online,then the store called me back and gave me the options for my refund. I thought it was great that the next day my refund was already home with me. Thank you Derby Ulta! You guys are amazing I will be back
