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February 2025 by Rick Hancock
Treat you like family
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September 2023 by Brent Fisher
Where my buddy works at
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June 2023 by Joseph Lamphier
Olivia was super helpful!
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November 2022 by Kyle AB
My family has multiple accounts here. Used to love this bank, until October came around this year. Called about a one time curtesy of waiving a returned check charged, while my account is always in good standing. The first lady at drive thru told me it was no problem and someone would call me the next day. No one called me back the next day, as I was verbally told and confirmed before leaving. Upon calling no one answered main location, was transferred and told it was up to location I opened account with. Spoke with Kelly Bruckman who told me she would not help, and that they would rather lose a member than waive a $28 fee. I'll be communicating this to my family who also have larger accounts here. This banks mobile application is trash by the way. Once it updates it never saves your password for IOS, you always have to type it in. No way to reset password without calling during business hours or knowing your full account number. Take your banking elsewhere where customer service is valued and they are willing to work with you.
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November 2022 by Kyle Boehm
My family has multiple accounts here. Used to love this bank, until October came around this year. Called about a one time curtesy of waiving a returned check charged, while my account is always in good standing. The first lady at drive thru told me it was no problem and someone would call me the next day. No one called me back the next day, as I was verbally told and confirmed before leaving. Upon calling no one answered main location, was transferred and told it was up to location I opened account with. Spoke with Kelly Bruckman who told me she would not help, and that they would rather lose a member than waive a $28 fee. I'll be communicating this to my family who also have larger accounts here. This banks mobile application is trash by the way. Once it updates it never saves your password for IOS, you always have to type it in. No way to reset password without calling during business hours or knowing your full account number. Take your banking elsewhere where customer service is valued and they are willing to work with you.
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October 2022 by AAA Battery
This is my main CBK and just like the other, I haven't ever had a bad experience here! Lots of local businesses work with this bank, which is a good sign. Their plans are impressive, just like their customer service. Everyone is very kind and helpful.
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October 2022 by Alice Beasley
Great experience banking with CBK. Staff is great at answering questions and concerns as well as filling your banking needs. Very kind, polite and friendly staff. Have never experienced an issue with my direct deposits, transferring funds or paying bills.
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October 2021 by Bruhelle
This is my main CBK and just like the other, I haven't ever had a bad experience here! Lots of local businesses work with this bank, which is a good sign. Their plans are impressive, just like their customer service. Everyone is very kind and helpful.
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December 2017 by Ryan Werdel
Friendly service, takes pride in its community. The Touchbanking app is very easy to use. Offers full range of banking services and has more hours than many banks.
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May 2014 by William Nelson
I've Been using Verus Bank for over 12 years. Never a problem. I earn interest on my checking account balance, free bill pay, debit card and pop.
