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March 2022 by Jada B.
Absolutely rude and I would not recommend service is complete trash. The owner is not pleasant
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August 2021 by Dooly Gleason
Catherine's Cleaning Service did fantastic job of cleaning/disinfecting my home and office space. They are a quick and affordable cleaning solution in the post-Covid landscape. Would recommend to anyone.
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February 2021 by Maria C.
Normally I'd NEVER go to this length to post a review on someone's business never having received their services, but this lady needs her DL revoked. I was traveling along Capital Circle NE in lunch rush hour traffic behind her, 2-3 car lengths and minding my own business. Out of nowhere, she doesn't just brake check me, she straight up SLAMMED on her brakes and got me to almost wreck into her. Had I been any closer it would have happened. I blew my horn at her because I was so confused at first what her problem was, then she slows down and holds her finger up in the mirror at me. Then, she slowed down even more and changed lanes to the outside land so I could pass on the left. As I passed her, she was flipping me a bird and screaming out her window at me. After reading the reviews here, I am not surprised. It's because of this lady that I've decided now is more than ever the best time to invest in a dash cam. Time to hang up those car keys!!
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November 2019 by Rudy N.
They came recommended by my real estate broker. I tried them out this summer in the Hamptons. I found the service inflexible. Set days and times and no ability to change the schedule if plans changed . My guests were arriving earlier than expected one weekend and I could not change the cleaning time . They do an average job and are very expensive. There is no transparency with the charges . They just bill the credit card. The charge is different every time . Scammers! One of the crew was drinking my liquor even though I was in the house every time they cleaned. Who knows what else would have happened if I were not present. I will never use them again and don't recommend them.
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January 2019 by Amanda M.
Called this business, business owner cursed at me as I was attempting to ask a question about a car with the business logo on it. I have never used her to clean anything and now unfortunately I will not even give it a shot. If she cannot provide customer service and uses foul language over the phone how can I trust her to clean any place that I live or work at. If I was able to choose zero stars I would but unfortunately to post this review I had to choose one.
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August 2018 by Maria E.
DO NOT HIRE THIS LADY! SHE LEFT MY APARTMENT A MESS AND HER ATTITUDE IS THE WORST. PICTURES BELOW. I felt like I was babysitting her the whole TIME! She is so unprofessional in every possible way. First off, she arrived around 40 minutes before our planned time, forcing me to leave class early. She then proceeded to call me and ask me to come down and help her bring the vacuum, broom, and mop up. As soon as she parked, she was complaining about how long the walk would be to my apartment and stated that I should come back down to her car and pay for her meter parking. I feel as if it is in no way my responsibility to pay for her car; but out of respect I paid for her meter and helped her bring alll her cleaning supplies up to my room. I explained to her what I wanted done and she rudely responded "I know what to do I've been doing this for 20 years." Well let me tell you, those "20 years of experience" didn't show. While she cleaned my apartment for 3 hours, she called and texted me around 10 times asking about her car or telling me how dusty my place was. She finally finishes, and when I walk into my apartment, the bottom of the couches aren't swept and mopped. I asked her why, and her response was "that's too heavy, I'm not moving it." I then asked her about the vents and she said "I'm not getting up on a chair, I'm tired and hungry and cranky." She finally "finishes" and she asks for me to bring her cleaning appliances back downstairs for her; so I do so. I explain to her that I have to get cash out from an ATM and so I try two different ATM's both which were out of cash. I asked her if she had Venmo and she said no (rudely). She explains she's running late because she had an even to go to (which I feel is unprofessional, then she shouldn't have made an appointment knowing she'd be in a time crunch) I then ask if she can come by in the morning so that I can have the cash ready for her, and also because my other Roomate was in class and she was paying her the other half. She was rude and not understanding, and she made me drive to two other ATMs around town all which were giving me problems as well. She starts to get nasty with me when I told her about this issue so to please her I download PayPal (which was the only App she had) and I payed her the full price. I GET BACK TO MY APARTMENT AND MY APARTMENT WAS LEFT A MESS!!!!! PICTURES BELOW!! I call her and text her for her Yelp and her response was "You better not leave me a bad review". I then called her and my mother did as well and her response was "stop calling." I asked for a refund or a discount and she NEVER answered any of my texts. The MOST UNPROFESSIONAL woman I have ever come across. What made it worse was her ATTITUDE AND DISRESPECT!
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August 2018 by Valerie Lynch
Works fast and efficient. I've used Catherine's from a feed yard office to a three story home and I would recommend them over all the rest
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March 2018 by Maureen Bonace
Cathy and her team have cleaned for my company numerous times with complete professionalism and excellent services. I would recommend her cleaning and janitorial services to all businesses in the area. Maureen E. Bonace, Owner DSM Communications
