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March 2024 by Norberto Arroyo
I rented the bobcat for two days so the same day I go it in the afternoon the battery dies so I decided to wait till next day to call the store to get some help but when I call them instead of help they tell me that the machine was in my possession and that I will have to find the way of fixed my sel, so they left me with the problem, because one’s they put their hands on our money they will let you down with a piece of garbage that broke down and you will have to fixed. That’s what I call the best way to loose customers. Great job waters. Keep treating costumer’s like that
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March 2024 by Lacie
Everyone who works there is always very polite and helpful. I always enjoy walking the store and seeing what new merchandise they have.
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February 2024 by Kevin Sifuentes
I will only give them one star out of 100 because of their return policy. I bought two items for a project of mine. It turns out the items didn’t fit for the project. I went to their store and asked for a refund. The employee asked the manager for help, and the manager came out from the back. The manager told me that the return policy for a refund is for members only, not ordinary customers. The total was more than 300 dollars. The manager won’t give me the full refund, only give me more than 10 dollars of refund, not the total refund. The rest? They give me a gift card. I paid for the two items in cash and a credit card. I was loyal to their store when it was named “True Value Hardware.” I have their membership under true value. But when they changed, they refused my old membership (even though my senior membership still works to buy stuff needed). They said that it’s supposed (the membership card) to be blue not red. I was confused as heck. I had the receipt and everything. Worst bull-poop that I have ever experienced. Make sure you guys are wiser on buying things because their return policy is only “memberships only,” not for regular customers. Thank you for reading.By the way, the manager said that they can’t do a refund but the manager “managed” to give 16 dollars of refund instead of 300 dollars. It’s was a very confusing and frustrating situation.
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August 2023 by LeRay Pfeifer
Most disrespectfull liars and worst customer service ive been a part of
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June 2023 by Ronnie Galdamez
What age do you guys hire at
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April 2023 by Dillon scott
Theirs this cashier that named Kaden dressler and he is very nice and super helpful.
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December 2022 by Brecovers
Cashier named ”Nicole” was super nice and sweet. I came in to get some paints and it was super easy and fast! Will come back for sure ????
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December 2022 by xazt
saw an employee named nicole helping out an elderly couple ? very sweet soul and fast service i will visit when the holidays come around again!! ^^
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May 2022 by Kate Moffitt
I went to the front for assistance in the shipping department & was told where I could go find other workers for help. Then, the two employees that helped were judge mental & suggested I “mail my packages elsewhere to save money.”
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May 2022 by Christine Piñón
Found what I needed and they were very helpful. And they were really nice and attended me very well. I enjoy shopping here.
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October 2021 by Jim Stanford
Premium prices without particularly helpful assistance
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May 2021 by Mark O
More than a hardware store...lots of gift items, large greenhouse and big selection of items for your grill and grilling.
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April 2021 by Jayme Humphrey
Always friendly and quick service.
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March 2021 by J.Wynn Fleener
Nice reset nearly finished. Looks great. Well organized with good signage. Wide selection and helpful staff.
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March 2021 by Yvonne Ahumada (Bruja)
I love that I don't have to wait until 430p to send my package.
