Casey's is a local business that offers convenience and friendly service, especially valued by those living nearby. Customers appreciate the nice employees and the ease of ordering food, particularly pizza, which is a favorite for many. However, there are several recurring issues that have been highlighted. Some customers have found that their pizzas are sometimes undercooked and doughy, requiring them to request overcooked options to avoid a soggy crust. Curbside pickup can also be problematic, with reports of orders being forgotten or given away, which raises concerns about communication among staff. Additionally, the business has faced criticism for inconsistent operating hours, with some customers showing up during listed hours only to find it closed. Cleanliness is another area needing improvement, as bathrooms are often described as dirty. While it is noted that Casey's is frequently hiring, applicants have experienced difficulties in the hiring process, feeling that they do not receive proper training. The store's inventory issues, including empty freezers and a lack of stocked items, have also been mentioned. Despite these challenges, many appreciate the good customer service from staff members, especially when they are familiar with regulars. The parking situation has been described as awkward, posing safety concerns.
