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December 2023 by James Strike
Good service and great people. Got us back on the road. Kept us informed on status of parts and worked to get things done right.
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November 2023 by pp
Owner helped me two hours after closing and did everything for free. He saved me $800
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September 2023 by Daniel Smith
Great shop definitely recommend!
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August 2023 by Cliff Froelich
I was driving from Oklahoma to Norrh Dakota with my kids when I heard a big bang and my wheel started grinding. Pulled over and Called, explained what happened and that we were just traveling through, he said bring it by. Mind you, this happens on a Friday night, basically all auto shops are closed on the weekends, and the first 2 places I called said they were booked and good luck, so I thought we were screwed and stuck for the weekend. we pulled up there at 450, they close at 5. He concurred it was the wheel baring, stayed open for me and my kids, ordered the part and got right to work on it. Extremely fair on price, he got us back on the road safely. I can’t say enough great things. Thank you!!!! Cliff
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May 2023 by Bree Musgrove
I was stranded on the side of the road and had my car towed to this shop and they did the most amazing job! They were honest and didn’t try to take advantage of the fact I was a traveler and gave me a fair and honest price while going above and beyond and providing the best customer service and repair. I was so impressed and I genuinely wish this shop was in my home town because I would not go anywhere else If there was. I was able to safely finish my long drive! Thank you for all you have done Big Bens Automotive!
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April 2023 by Melanie Pritchard
Excellent! They go over and beyond for their customers than the typical mechanic. Extremely trustworthy and honest, and they can repair your car much cheaper than anyone I know in the area. If you ever feel like your mechanic may be taking advantage of you or need a second opinion, this is THE place to go!
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February 2023 by Preston Eagle
Very nice staff. They will work with you and fix your vehicle fast and efficient.
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February 2023 by Eric Burris
He did a good job and got my car done fast in the same day and calls when it's done. Calls me by my name. He keeps the appointments.Unlike H&H automotive, who tells me to come back a different day after waiting 2 weeks for the appointment. And he didn't call to tell me my car wouldn't be fixed the same day, so i was carless that night.
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January 2023 by Teena Martinez
Great customer service and auto repair
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January 2023 by Chris Taylor (CJ)
Victor was pleasant to do business with. He was knowledgeable, observant, and fair. We would certainly trust Big Ben's with any future automotive needs.Service: Vehicle Inspection
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November 2022 by Ishmael Kendrex
Love the crew here a Big Ben's they are professional and kind. They have great prices I went to get my starter change and it was a god sent price they gave me compared to the other car shop I went to as long as I'm here in emporia I'll doing business here.
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October 2022 by Debra Streeter
I did not know anything about this place until my car broke down. The guys were very helpful and honest. Fixed my car very quickly and I am highly recommending them to all my friends!
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October 2022 by frederick patterson
Replace engine service was precise, professional & timely, appearance you can't tell it is not original, operation it runs like brand new I am super happy with the service and employees are clean knowledgeable and courteous my recommendation over any dealershipServices: Auto battery replacement
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October 2022 by Rachel Swift
Great friendly staff, fair price and they get things fixed in a timely matter.
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October 2022 by jan michael perreras
Victor and his techs went out of their way to prioritize fixing my broken down Honda Accord so I could get home to TX with minimal delay. The other repair shops were booked a week out and would not prioritize me despite being stranded. Victor and his techs did an outstanding job diagnosing and repairing my vehicle. The price was VERY reasonable and they did diligence to make sure the issue was completely fixed. I cannot recommend them enough. Wish there were more mechanic shops like this.
