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October 2023 by Google A.
Actual criminal enterprise. Short story; blew a head gasket got it towed in, foolishly just gave them my keys, they called me back a few hours later and told me I have a totaled engine. They drove my vehicle into the shop and damaged the engine and put 3holes in the front of the oil pan and 1 in back. Attempted to charge me 8,000$ in repairs and over $6000 of that being labor. Mike is an actual criminal and this dealership should be shut down.The reason I know they damaged the vehicle is because I knew the issue before I brought it in. The reason I know that is because I have personally repaired a head gasket on a vehicle I had 20years ago.For there to be 4holes total, that vehicle would have lost ALL 4.5quarts that was in it in a matter of minutes let alone the 1hour and 30minutes I waited for the tow truck. Not the maybe a half quart that it did lose while waiting that 90 minutes.I'm filling a police report for destruction of property and a formal complaint with Toyota corporate for an internal investigation to occur.I also disassembled the engine and there IS NO damage to the rods or pistons in the vehicle.
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September 2023 by Proverbs 22:6
We recently purchased a vehicle for my daughter. Paulo went out of his way to find the care we wanted regarding color etc. I've been in hundreds of dealerships and this group of people made it feel different; like family. Thank you Paulo, Jason, Rod and Martey. I highly recommend Clint Bowyer and these gentlemen.
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July 2023 by Rochelle Chambers
A personal mechanic will work with you and let you know every step of the process to ensure you are on the work progression and give you a timely response.
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January 2023 by stormy diedrich
Best car buying experience I have had! Gary Winslow was nothing short of amazing. Thank you for all your help!
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November 2022 by Ana B
this is the best toyota i’ve ever been to. i know what you’re thinking: it’s a toyota. they’re all the same. as someone who has moved several times over several states i can tell you now this is the BEST toyota i’ve ever been to. Mike is amazing. i would trust that man with my life. i moved to emporia as a scared college freshman and bought a toyota within a couple years of being there. when i moved away i tried going to local toyotas, but i would end up just traveling to come to this toyota. it got so bad at one point i started scheduling visits back to emporia around when i would need to get an oil change. this is the best toyota EVER!
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October 2022 by Anchovie Breakfast
this is the best toyota i’ve ever been to. i know what you’re thinking: it’s a toyota. they’re all the same. as someone who has moved several times over several states i can tell you now this is the BEST toyota i’ve ever been to. Mike is amazing. i would trust that man with my life. i moved to emporia as a scared college freshman and bought a toyota within a couple years of being there. when i moved away i tried going to local toyotas, but i would end up just traveling to come to this toyota. it got so bad at one point i started scheduling visits back to emporia around when i would need to get an oil change. this is the best toyota EVER!
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September 2022 by Adam R.
DISHONEST dealership. Avoid at all costs. Go to Topeka or Kansas City.This dealership - very much including management - is the reason why car dealers have a bad name. I was corresponding with them for months about purchasing a vehicle. On the day it came in, after I started the paperwork process, the finance manager informed me about a 'NON-NEGOTIABLE ceramic coating and window tint that they add on - for $2500!This same product at any other Toyota dealer is less than $1000. Call around and ask. You'll find that to be 100% true.They pretended like I was informed about this ahead of time. I was not. The sales rep even apologized for not telling me about it.When I protested, they told me they didn't want a bad review from 'rude customers' and they were going to sell the car to someone else.Absolutely dishonest dealership. Avoid at all costs...
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August 2022 by Daniel G.
In regards to their service side of things, their mechanics and service are the WORST! I have taken my vehicle multiple times to this dealership for servicing and all of those times I walked away with nothing just a load of wasted time waiting and scheduling and driving to the dealer. Tried taking my vehicle for alignment work and both times I was told the work was too much and I needed a special part worth 700$?? The last time I went a week ago I was told it couldn't be done when I asked if they had attempted to fix the vehicle I was told no they just looked at it and didn't even take the wheels off and told me I was out of luck until I paid 600$ for a part I had already installed and was the whole reason for my visit! I'm not sure what's going on internally but Clint Bowyer Auto's mechanics and service techs need to go and take some specialized training in how to fix vehicles or pony up and get off their behinds and get to work! This will be the third time I take my vehicle to another service shop and save my day go check out Thomsons or Cliff they never turned me down!
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June 2022 by meep meep CIA
I would like to thank Mike in the automotive department. Very professional and kind. He went above and beyond to repair my vehicle. Thank you
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February 2021 by Martha McCabe
The service department saved the day! Traveling on I35, weird electrical glitches start just south of Emporia. Pulled up to the service department unannounced on a busy freezing day to ask for help. They saved the day! Ran diagnostics, replaced the battery & had me back on the road in less than an hour. THANK YOU SO MUCH.
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August 2020 by Will Russel
Best Car Buying experience ever! Absolutely worth the drive down I 35 . Dan's product knowledge and experience with Toyota is second to none! The entire staff was a refreshing treat in todays Dealership Environment. Hats off to management and Mr. Clint Boyer. Pretty rare to find this much value at a Toyota Dealership.
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July 2020 by Emma Kluender
I've been taking my car here for service for 4 years now and have had a wonderful experience every time!
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February 2020 by J D.
Top-notch folks, service and facility. They are accommodating in regard to scheduling service. Unlike what seems to be a new trend, they don't come back with pages of issues you didn't take the vehicle in for. There have been times I've gone to Honda and Mercedes dealerships and they forgot to even address the problem I took the car in for! Clint Bowyer personnel are honest and down to earth. From the receptionist to checking out, this is the best experience I have had with a dealership.
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August 2019 by Corina Sanchez
Toyota Owner Forever. Always maintenance my vehicle at.the service center. Never had a complaint.
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August 2019 by Kristan Burnham-Dean
I recommend the staff! â¤ï¸ All were super friendly and made me feel at home. Thanks to David Simon. He was super accommodating to our specific needs and color changes. Thank you, David.😠Thank you, Clint Bowyer Autoplex, for a stress free purchase. Super great vehicle buying experience. 🥰
