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February 2024 by Carly Siebuhr
Excellent customer service every single time! If I could give 10 stars I would ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Robin Paige
Staff was great
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October 2023 by Diane Mason
We had some trouble with the car we rented, but we were very fairly compensated.
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August 2023 by Christie Keating
Thank you Austin for accomidating me with a very dependable vehicle .Also, arranging for a driver (who was very polite)to take me to pick up my car from the mechanic.I will depend on Enterprise when I need a rental car from now on.
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July 2023 by Nancy B.
we were promised three times they had a. car available. even had a confirmation number. when we got there after three trips of about 30 miles each they did. it have a. car. very very poor service. would not recommend place.
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July 2023 by Dee
We were traveling from IN and lost our key fobs!! (Or so we thought), stopped at Emporia KS and Austin was an AMAZING help. Very polite and accommodating. We were transferring luggage and found the keys!!! Thank you Austin for standing out in the heat trying to get us set up with another vehicle. God is good!! And so is Austin!
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July 2023 by Dee Woods
We were traveling from IN and lost our key fobs!! (Or so we thought), stopped at Emporia KS and Austin was an AMAZING help. Very polite and accommodating. We were transferring luggage and found the keys!!! Thank you Austin for standing out in the heat trying to get us set up with another vehicle. God is good!! And so is Austin!
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June 2023 by Teresa B Sturm
Very helpful in getting the insurance rate for my rental during car repair.
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May 2023 by Gloria Austin
My Enterprise representative's name was Austin, and he made the act of renting me a vehicle, absolutely painless!! I was in and out, driving away in "my" Toyota Tacoma within 15 minutes. I'd highly recommend Enterprise if ever you need to rent a car, truck, van, etc., etc.!
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April 2023 by Scott Burenheide
absolutely unprofessional . This branch has spiraled downhill since the Manager Heather left . Do youself a favor ,and use Hertz in Emporia if you need a rental .
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March 2023 by Fallan Hardyman
Austin in Emporia Ks is awesome!! He went above and beyond! Thank You Austin
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February 2023 by Anthony Webb
A bit expensive but it was Christmas eve so maybe it was OK. Car was good and no problems.
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October 2022 by Kim Cullor
Not a very good experience at all. Made a reservation for a Tahoe while my truck is in the shop. Had my insurance lady tal with them to make sure we got a Tahoe a month before we needed it. They called the Friday before I took my truck to the shop to confirm our reservation and assured me they would pick me up at the shop. Monday I get to the shop and no enterprise to pick me up. I call and there's only 1 person there and can't come pick me up. I finally get a ride over to enterprise and find out that they didn't put me in a Tahoe. Supposed to have one turned back in that day at 3:30pm. So I take what they had available until I could switch out. Talk to the main guy at the office and he tried to tell me that he "didn't know I specified the Tahoe when we made the reservation so he just put me in a standard suv". Which is entirely not true we had several conversations with me and my insurance agent about specifically getting a Tahoe. Have been waiting for the Tahoe for 4 days now and will hopefully get switched out this evening. Not holding my breath.
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August 2022 by Randy Wieters
We worked through our insurance company and Dustin was fast to return phone calls and set us up with a nice clean vehicle. Dustin called and checked with us during the rental time to see if everything was ok.It was a fast rental and the return was smooth also. Good job Dustin.?
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August 2022 by Sonja Hall
I called to find. Price for a mini van for 3 days ( Fri -mon ) because they are closed on weekends. and the lady kept going on and on with questions then she wanted my credit card number. I told her I wasn't giving her the number until I had a rate. She kept badgering me. Finally when I refused to give her the number she have me a quote of $ 762.00 for 3 days !!!!!!!#!!! WTH. I waisted all that time for this price.
