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August 2024 by Leigh Johnson
So far, after a half a dozen visits to this location in Emporia, I've been pleased with the store and employees. If that changes, I'll update this post.
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April 2024 by User
A couple months ago I was trying to find a tool and the Store Manager Doug came up to me and wasn't helpful at all. He basically implied I was an idiot just because I didn't know how to use the harbor freight app or that there was one. I was belittled by a store manager.... I don't know who trained him but I've never experienced anything like that in retail before. He completely lacks respect and customer service skills. That guy just thinks he's a genius. I have gone back a couple more times after this incident and was helped by Cory and Justin. They were both very polite and I asked them their names so I could remember. Next time I go in there and I need help I will specifically ask for them.
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February 2024 by Jerritt Curtis
Nice new store with helpful employees
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November 2023 by Ralph Dromey
Cheap but good tools in a new store